LithuanianCzech Customer Support Advisor - Hybrid

Are you a language wizard Were on the hunt for an extraordinary individual to become our Customer Advisor Maestro!

About Us:

Our team is dedicated to delivering exceptional support to customers across Europe. With a focus on proactive problemsolving and outstanding customer service were committed to solving clients problems smoothly and efficiently.

Role Overview

This role involves providing support for international breakdowns and utilizing language skills for effective communication and resolution. Responsibilities include taking ownership of incidents coordinating with repair dealers and updating customers on progress. Proactive problemsolving and teamwork are essential for ensuring customer satisfaction.

Key Responsibilities:

• Support customers with international breakdowns using multilingual skills.
• Take full ownership of breakdowns regardless of location providing customers peace of mind.
• Maintain regular communication with repair dealers and update customers on progress.
• Employ a creative and proactive problemsolving approach to ensure customer support.
• Emphasize teamwork and collaboration as foundational aspects of the role.

Qualifications:

• C1/C2 proficiency in Lithuanian
• C1 proficiency in Czech
• C1 proficiency in English

Why Join Us:

• Attractive Salary: Competitive compensation packages reflecting your skills and experience ensuring recognition for your hard work.
• Health and Life Insurance: Comprehensive coverage demonstrating our commitment to your wellbeing.
• Meal Allowance: Enjoy the benefit of a meal allowance to cover the cost of your meals during working hours ensuring that you can stay fueled and focused throughout the day.
• Shift Allowance: Additional compensation for working shifts acknowledging your flexibility.
• Opportunity for Growth: Potential for career advancement within the company encouraging professional development.
• Hybrid Work Model: We offer a flexible hybrid work model that provides you with the freedom to balance your work and personal life effectively ensuring a healthy worklife balance.

Ready to embark on this customer support adventure Submit your application today and we will get in touch with you!

Remote Work :

No