Junior Professional Services Consultant

Junior Professional Services Consultant

About Tiger Eye

At Tiger Eye we provide solutions for every step of the document and email journey supporting law firms to work smarter and boost productivity. Working with leading law firms around the globe we deliver software solutions technical support consultancy training and much more.

We are renowned for our unparalleled technical knowledge and outstanding levels of customer satisfaction and we are looking for passionate individuals to join our team to help us in our next phase of growth.

About the Role

We are searching for a Junior Professional Services Consultant to join our dynamic and growing team. This role is ideal for a highly motivated and collaborative individual who is eager to contribute to the quality and reliability of our projects. As a Junior Professional Services Consultant you will work closely with a range of law firms (who are based around the world) assisting in their digital transformation efforts. If you are looking to move towards a career in professional services with a focus on the legal industry we invite you to apply via the CTS Careers Site and join our team as a valued junior member. We particularly welcome applications from those who are passionate motivated and take pride in the quality of the work they produce.

Key Responsibilities

As a Professional Services Consultant at Tiger Eye you will:

• Facilitate the effective coordination and delivery of onpremises upgrades.
• Support the migration of onpremises environments to Cloud using cloud migration tools.
• Cleanse fix and optimise onpremises databases to enhance performance.
• Manipulate data in the Cloud using the RestAPI.
• Work with the PMO Team to prepare and deliver project plans.
• Create and update integrations between iManage and various other systems for clients.
• Install Tiger Eyes own inhouse developed tools for customers.
• Participate in postproject retrospectives to constantly improve our services.

Experience

You should apply for this role if you can demonstrate some of the below:

• Experience with legal systems such as DMS PMS CMS and TMS.
• Previous experience with designing implementing and maintaining migration plans and documentation.
• Familiarity with the manipulation of RestAPI using scripts via Phyton and PowerShell.
• Knowledge of legal systems such as those for time billing and practice management.
• An understanding of databases such as SQL and PostgreSQL.
• Exposure to Network Architecture and Windows Servers / Windows Desktops and Virtualisation Technologies.
• Knowledge of Microsoft Azure and O365.

Required Qualifications and Competencies

• Bachelors degree in Computer Science consulting or a related field (or equivalent experience).
• Cisco CompTIA certificate or other networking certifications (desirable).
• iManage iCSE qualification and/or iManage Cloud Onboarding certifications (desirable).
• Effective communication skills.
• Keen problemsolving skills.
• Strong attention to detail.

Job Details and Benefits

• Salary: Competitive and negotiable (DOE).
• Office Hours: MonFri 9am5.30pm. Hybrid working (2 days per week in our office).
• Holiday: 25 days annual leave plus bank holidays and your birthday off.
• Company L&D programme with preallocated study days per annum.
• Company healthcare scheme including health cashback plan.
• Competitive company pension scheme.
• Company Wellbeing Scheme Inc. employee assistance.