JUNIOR IT HELP DESK

BlackRidge Group is currently hiring for one of its clients in Luxembourg seeking a Junior IT Help Desk.

Role:

• Provide firstline technical support to end users troubleshooting hardware and software issues.
  
• Install configure and maintain Workstation and Windows Server System including Active Directory DNS DHCP.
  
• Monitor system performance identify and resolve potential issues and implement preventive measures.
  
• Deploy and manage software applications across our Windows network.
  
• Create and maintain user accounts and access permissions.
  
• Document IT procedures and processes.
  
• Collaborate with senior system administrators on complex technical projects.
  
• Deploy and manage IT hardware (laptop phone network etc.).
  
• Assist with the management of critical infrastructure systems (backups licenses etc.).
  

Profile:

• Associate degree in Information Technology or a related field.
  
• 1 years of experience in Windows Server administration.
  
• Strong understanding of Windows Server operating system and Workstation including Active Directory DNS and DHCP.
  
• Experience with virtualization technologies such as VMware or HyperV.
  
• Good troubleshooting and problemsolving skills.
  
• Excellent communication and interpersonal skills.
  
• Excellent language skills in English with French and/or German considered an asset.
  

To submit your application please email us at or contact us by phone at.