Junior Executive - C....
Junior Executive - Customer CareHindi
Posted on :
16-03-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Jobs by Experience
0-1years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
16-03-2024
Job Description
Req ID : 2632091
Job description: Junior Executive Customer Care
Roles and Responsibilities
1. Manage Inbound /Outbound calls
2. Managing a team of representatives offering customer support
3. Resolving customer complaints brought to your attention
4. Overseeing the customer service process
5. Monitoring the work of individual representatives and of the team
6. Possessing excellent product knowledge to enhance customer support
7. Maintaining a pleasant working environment for your team
8. Planning the training and standardization of service
9. Maintaining a positive empathetic and professional attitude toward customers at all
times.
10. Responding promptly to customer inquiries.
11. Communicating with customers through various channels.
12. Acknowledging and resolving customer complaints.
13. Managing a team of junior customer service representatives.
14. Ensure customer satisfaction and provide professional customer support
Qualification
Qualifications Any degree
Requirements
Requirements
Skills for Success:
1. Excellent Communication
2. Should be fluent in English Hindi and Bengali
3. Good in Handling customer queries
Benefits
Benefits
Perks and Benefits
Performance based variable pay
Employee friendly environment
Monthly employee engagement
Annual vacation
Skills for Success: 1.Excellent Communication 2.Should be fluent in English, Hindi and Bengali 3.Good in Handling customer queries
Employment Type
Full Time
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
