Jira Administrator

Join Our Client s International Team and Transform the Debt Collection Industry!

Witness an exhilarating journey beyond your comfort zone with our client delving into a role that transcends traditional boundaries and invites active participation in revolutionizing the debt collection industry. As you step into this transformative adventure relish the prospect of global exposure and the chance to reshape consumer debt recovery on a worldwide scale. Our client is currently seeking a highly skilled and experienced Jira Administrator to join their dynamic team. In this pivotal role youll be instrumental in optimizing and ensuring the efficient functioning of the team s Jira and Jira Service Management (JSM) instances. As a key member of the IT team responsibilities encompass overseeing administration configuration customization and ongoing support across all Jira environments.

• Minimum of 5 years of handson experience in advanced Jira/JSM administration.
  
• Proven track record of managing complex Jira instances in large organizations.
  
• Jira Administrator Certification is required.
  
• Proficiency in Jira and JSM administration including configuration and customization.
  
• Ability to troubleshoot and resolve technical issues independently.
  
• Excellent communication skills with the ability to interact effectively with both technical and nontechnical stakeholders.
  
• Demonstrated ability to work collaboratively in a team environment.
  

• Manage and administer Jira and JSM instances ensuring optimal performance security and availability.
  
• Customize workflows screens fields and schemes to meet the organization s unique needs.
  
• Configure and maintain Jira addons and integrations.
  

User Management:

• Administer user access permissions and roles in Jira/JSM.
  
• Provide user training and support to enhance effective utilization of the platforms.
  

Automation and Scripting:

• Develop and implement automation rules and scripts to streamline processes.
  
• Create custom scripts using Jira API for advanced configurations.
  
• Advise and recommend faster ways to work within Jira and other Atlassian products.
  

Reporting and Dashboards:

• Design and maintain customized reports and dashboards for various stakeholders.
  
• Utilize advanced Jira reporting features to provide insights into project and team performance.
  

Collaboration and Integration:

• Collaborate with crossfunctional teams to understand and address business requirements.
  
• Integrate Jira/JSM with other tools and systems to ensure seamless workflow.
  

• Day 1 HMO coverage
  
• Competitive Package
  
• Permanent WFH arrangement
  
• Day shift schedule
  
• Standard government and Emapta benefits
  
• Total of 20 annual leaves to be used on your own discretion
  
• Fun engagement activities for employees
  
• Mentorship and exposure to global leaders and teams
  
• Upskilling through Emapta Academy
  
• Career growth opportunities
  
• Diverse and supportive work environment
  

Our client InDebted is a trailblazing debt collection agency known for revolutionizing debt recovery through intelligent solutions. Join our clients team and become part of a mission to change the world of consumer debt recovery for the better. Indebted Australia leverages data science to personalize debt collection enhancing the likelihood of debt repayment. They believe in creating a positive experience for those in debt fostering strong relationships between businesses and customers. As a trusted partner for businesses worldwide Indebted Australia is committed to delivering topnotch service and support.

Discover a world of possibilities at Emapta where your career takes flight in stability and growth. Join a team that thrives on camaraderie supporting each other to achieve excellence together. Experience the satisfaction of being recognized for your contributions with competitive compensation packages that reflect your skills and commitment. Immerse yourself in a positive work culture that encourages collaboration innovation and personal development. We provide you with the platform for your success empowering you to reach new heights in a supportive and inclusive environment.

With a wide roster of international clients from various industries and a proven track record of success Emapta offers a stable foundation for your career. Team up with likeminded professionals who are passionate about making a meaningful impact through premium global opportunities at your fingertips. Apply now and create a better future with us.

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