IT Supervisor - Networking

TrisianGlobal Consulting LLC is seeking an experienced IT Supervisor Networking. The successful candidate will be responsible for managing and supervising the Networking & Telecommunications team.

This is an onsite position in Memphis no remote or hybrid options available.

Responsibilities:

• Directly manages employees in the network and telecommunications areas. Provides appropriate development opportunities to ensure staff is competent in performing their assigned functions and continually improving their performance.
• Supervises crossfunctional work teams.
• Supervises 24X7 operations of network operations plans controls and manages network activities. He/she insures team is accurately measuring and addressing capacity needs.
• Develops and maintains network design and documentation.
• Analyzes and creates solutions to complex problems and relationships between integrated systems/networks.
• Provide expert level administration and maintenance for the enterprise infrastructure components to include both on prem and cloud data centers.
• Oversees firmware hardware OS upgrades and required patch management are monitored and kept up to date.
• Develops metrics to monitor overall network performance and perform the necessary tuning.
• Ensures DR readiness is up to date and backup copies for all network components are current and available.
• Oversees the regular testing of network redundancy and failover circuit testing.
• Employs excellent analytical skills to define system network requirements and objectives for system and network maintenance or enhancement requests and communicates to clients and appropriate technical staff.
• Participates in contract negotiations with vendors.
• Reviews specifications and documentation for completeness and accuracy.
• Identifies monitors and manages project risks from organizational and technical stances.
• Oversee the daytoday operations of the Networking and Telecommunications team including hiring training and evaluating team members.
• Develop and implement policies procedures and standards related to networking and telecommunications

Qualifications:

• Bachelors degree in Computer Science Information Technology or related field preferred
• 5 years of experience leading networking and telecommunications teams (5direct reports)
• Minimum of 5 years leading infrastructure teams in a midtolarge scale technology environment
• Experience leading network infrastructure providing data voice video firewall WIFI and VPN services.
• Knowledge of network protocols such as TCP/IP DNS DHCP and FTP
• Familiarity with network security systems and best practices
• Experience in Cisco and Meraki technologies preferred
• Excellent problemsolving and troubleshooting skills
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Ability to work in a fastpaced environment

The Supervisor of Network and Telecommunications leads a team of high performing IT professionals responsible for network infrastructure providing data voice video firewall WIFI and VPN services. The Supervisor is responsible for the execution and management of the network infrastructure. The individual successfully leads a team of network and telecommunication administrators and vendors while also collaborating with cybersecurity and other IT team members on testing integration and deployment of network systems. Monitors the network infrastructure for system performance utilization and compliance. The individual serves as the primary internal advisor to department managers and directors on issues relating to networking essentials. He/she manages customer relations with IT customers and partners and provides oversight for the delivery of IT services to those clients. The individual recommends updates and changes to provide a forwardlooking and robust network environment. He/she manages the resources under his/her area of responsibility in order to ensure that the necessary support of new systems is available. Requires strong negotiation skills and includes cost and schedule management responsibilities for multiple projects.

The employees primary duty must be the performance of office or nonmanual work directly related to the management or general business operations of Helena or Helenas customers. This also includes the exercise of discretion and independent judgement with respect to matters of significance.

What your day may look like

Directly manages employees in the network and telecommunications areas. Provides appropriate development opportunities to ensure staff is competent in performing their assigned functions and continually improving their performance.

Supervises crossfunctional work teams.

Supervises 24X7 operations of network operations plans controls and manages network activities. He/she insures team is accurately measuring and addressing capacity needs.

Develops and maintains network design and documentation.

Analyzes and creates solutions to complex problems and relationships between integrated systems/networks.

Provide expert level administration and maintenance for the enterprise infrastructure components to include both on prem and cloud data centers.

Oversees firmware hardware OS upgrades and required patch management are monitored and kept up to date.

Develops metrics to monitor overall network performance and perform the necessary tuning.

Ensures DR readiness is up to date and backup copies for all network components are current and available.

Oversees the regular testing of network redundancy and failover circuit testing.

Employs excellent analytical skills to define system network requirements and objectives for system and network maintenance or enhancement requests and communicates to clients and appropriate technical staff.

Participates in contract negotiations with vendors.

Reviews specifications and documentation for completeness and accuracy.

Identifies and assigns appropriate staff resources required to realize project goals.

Identifies monitors and manages project risks from organizational and technical stances.

Education and experience needed for this position

Minimum of six years of leadership experience in a midtolarge scale technology environment is required.

Minimum of six years of indepth experience in directing network operations.

Experience in Cisco and Meraki technologies preferred.

Experienced in dynamic and static network routing.

Demonstrated experience working well with customers of varying levels of technical expertise in high pressure situations and complex environments.

Demonstrated experience in managing teams and projects.

Other skills that will help you succeed

Leadership experience.

Time management skills.

Demonstrates initiative.

Exercises good judgement.

Ability to achieve results through others.

Strong interpersonal and negotiation skills

Remote Work :

No