IT Project Manager

Job Description :

Department: Infrastructure and Operations

Key Roles and Responsibilities of a Project Manager

• Manages a portfolio of initiatives that span one or multiple areas of D&IS.
• Contributes information and recommendations to project plans; works with stakeholders to develop project approaches/strategies to deliver projects and business value.
• Oversees the daytoday project activities of all assigned projects ensuring project control procedures and policies are adhered to.
• Defines and manages the scope of projects to ensure commitments are achieved within agreed time cost and quality parameters.
• Manages external vendor relationships to define statement of work and ensure all deliverables are delivered on time and on budget.
• Ensures effective distribution of tasks to project team members.
• Provides direction support advice and guidance to project team members and other project leads to ensure compliance with set standards procedures and guidelines.
• Identifies assesses and appropriately manages all project risks.
• Anticipates problems and recommends approaches to course correct (e.g. scope schedule budget).
• Ensures project communication to stakeholders and impacted parties is planned and executed.
• Ensures project deliverables are transitioned including establishing ongoing performance measures to ensure desired business objectives are achieved.

Skills

• Knowledge of program and project management practices governance approaches and techniques with experience in delivering IT driven initiatives.
• Knowledge of agile and traditional project management principles and practices and the ability to blend them together in the right proportions to fit a project and business environment.
• Knowledge of corporate divisions/functions and how they interconnect.
• Knowledge of software development life cycle models.
• Skill in managing and monitoring multiple projects and delivering within defined time constraints.
• Skill in facilitating and leading work groups.
• Skill in critical thinking and creative problemsolving with the ability to focus on details while maintaining the big picture view.
• Proven ability in delivering projects satisfactorily meeting the needs of project sponsors and stakeholders.
• Knowledge of the M365 suite of solutions (e.g. Word PowerPoint Excel SharePoint OneNote Project).
• Excellent communication and documentation skills.
• A flexible attitude.
• Prioritization and time management skills.
• Experienced in delivering complex projects with diverse stakeholders and subject matter experts.
• Strategic mindset.
• Advanced knowledge of IT Service Management (ITSM) concepts processes and technology.
• Knowledge of IT Software and Hardware Asset and CMDB will be considered an asset.
• Knowledge of the principles and practices of insurance is not critical but beneficial.