Overview:
The IT Business Analyst (Veeva Vault) plays a crucial role in bridging the gap between the IT and business functions within the organization. They are responsible for understanding the business needs identifying solutions and facilitating the implementation of IT systems particularly Veeva Vault to improve business processes and outcomes. This role is instrumental in driving efficiency productivity and strategic alignment through technology solutions.
Key Responsibilities:
- Collaborate with stakeholders to understand business requirements and translate them into IT solutions with a focus on Veeva Vault
- Conduct data analysis to identify trends patterns and insights that contribute to informed decisionmaking
- Facilitate requirements gathering workshops and document functional and nonfunctional requirements
- Participate in the design and configuration of Veeva Vault solutions ensuring alignment with business needs
- Create and maintain documentation such as user stories process flows and acceptance criteria
- Support IT project management activities including resource planning risk management and change control
- Conduct system testing and coordinate user acceptance testing to ensure quality and usability
- Provide enduser training and support during Veeva Vault implementation and postimplementation phases
- Collaborate with crossfunctional teams to ensure seamless integration of Veeva Vault with other IT systems
- Identify opportunities for continuous improvement and optimization of Veeva Vault functionality
Required Qualifications:
- Min 5 yrs work exp
- Strong technical understanding of the Veeva Vault
- Hands on experience with Veeva configurations with a focus on QMS
- Expected to independently lead & manage business stakeholders & work on design/configurations POCs testing & data loads
- Lead impact assessment of Veeva product release with business & Testing team.
- Collaborate with the business counterparts to drive the monthly BAU releases
- Independently extend support & fix critical end user issues.
- Support the existing L2 team to address priority user issues.
end-user training,user acceptance testing,system testing,vault,qms,requirements gathering,veeva vault,veeva,poc,business analysis,project management,l2 support,cross-functional collaboration,data analysis,continuous improvement,impact assessment