Inside Sales
Inside Sales
Posted on :
13-02-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2530635
As an Inside Sales Associate B2C your primary responsibilities will revolve around effectively handling inbound inquiries and leveraging various communication channels for sales conversion.
Key Responsibilities:
Inbound Calls: Handle incoming calls from prospective customers providing product information addressing inquiries and guiding them through the sales process.
TechGenerated Inquiries: Manage inquiries generated through our website chatbots and other techbased systems. Respond promptly and assist potential customers in their decisionmaking process.
WhatsApp API Calls: Utilize WhatsApp API for sales inquiries ensuring timely and informative responses.
Product Knowledge: Develop a deep understanding of our products/services and stay updated on any new offerings or changes.
Sales Conversion: Engage with customers effectively identifying their needs and offering tailored solutions to convert inquiries into sales.
Customer Relationship: Build rapport with customers fostering longterm relationships and customer loyalty.
Sales Reporting: Maintain accurate records of inbound inquiries responses and conversions through CRM tools. Provide regular reports on performance and trends.
B2B Trip / Package Curation: Curate a package for B2B clients ensuring we meet their requirements and close a deal.
Qualifications:
1. Bachelor s degree.
2. 12 years of inbound sales experience with a proven track record of successful conversions.
3. Customercentric mindset with a passion for delivering exceptional service.
4. Proficiency in handling inbound/outbound calls and using communication tools like WhatsApp API.
5. Strong communication and interpersonal skills.
6. Techsavvy and adaptable to new communication platforms and technologies.
7. Proficiency in Microsoft Office CRM and sales software programs.
Benefits:
1. Opportunity to work with enthusiastic entrepreneurs and outdoor enthusiasts.
2. A steep learning curve in a dynamic and exciting industry.
b2c,b2c customer management,inbound lead generation,crm,sales conversion,inside sales,b2b
Employment Type
Full Time
Key Skills
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