Incident Management ....
Incident Management Officer with Finnish
Posted on :
08-04-2024
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
08-04-2024
Job Description
Req ID : 2700575
Responsibilities:
Managing the technical incidents that come through a ticket system and assigning them to the engineers destined to solve a certain type of incident.
Monitoring the progress (identification of the reasons for not resolving the tickets).
Involvement in the weekly and monthly calls with the engineers to resolve the most common tickets.
Administrative Information:
Way of working: Fully remote way.
Standard schedule: 0918.
Language level: English B2 Finnish B2/C1.
Previous experience in BPO is a plus.
Mandatory studies: High school degree/ bachelors degree.
Employment Type
Full Time
Key Skills
- Databases
- Inventory Control
- Law Enforcement
- Warehouse Experience
- Computer Literacy
- Business requirements
- Sharepoint
- Training & Development
- Property Management
- Public Speaking
- Supervising Experience
- Stocking
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