HR Systems and Reporting Specialist
Posted on :
13-03-2024
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
13-03-2024
Job Description
Req ID : 2621030
IMMEDIATE JOINERS ONLY
Experience: 5 years
Shift Timing: 4: 30 pm to 1:30 AM IST// 5:30 pm IST to 2:30 AM IST
Job Description:
Profile Summary
Serve as a Subject Matter Expert (SME) for Workday/HR systems Tier 2 operations including maintaining foundational system data monitoring integrations and testing system enhancements and major releases.
Serve as SME for HR report creation/delivery including writing and maintaining standard and custom reports dashboards and presentations covering multiple HR functional areas.
Description
Provide quality customer service and resolution in response to complex inquiries incidents elevated service inquiries or escalations.
Troubleshoot issues and leads the collaboration with internal teams and partners to come to rapid resolution including managing issues tied to Workday modules such as Core HCM Recruiting Performance Management Talent Management Compensation Learning Time Tracking and Absence.
Monitor integrations to ensure successful completion including validating system logs and escalating issues.
Manage service requests and incidents reported to the HR Operations ticketing queue and mailbox by providing enduser troubleshooting issue remediation technology assistance and escalation management.
Support major Workday releases by testing new functionality as well as performing regression testing.
Assist with mass data loads and data cleanup consistently including but not limited to pay and staffing corrections supervisory organization clean up and org assignment corrections
Review update and organize documentation covering assigned duties
Maintain data integrity in systems by running queries analysing and correcting the data as needed
Assist with the preparation of training materials job aids instructions and training when needed
Develop maintain and distribute standard reports to the organization. Maintain the automated distribution of reports.
Supporting HR users and managers in working with reporting tools (e.g. worksheets discovery boards dashboards etc.)
Coach employees managers and HR partners on how to best query information from HR applications.
Other duties and projects as assigned.
Requirements:
2 years relevant professional experience preferably supporting HR Systems / Technology Operations.
Proficiency in Workday (or equivalent fully integrated leading HRIS/Payroll platform)
Knowledge of USA HR payroll benefits and recruiting process fundamentals terminology and concepts.
Strong technical and analytical skills including advanced Excel skills
Experience leveraging data to answer HR questions
Strong verbal and written communication skills.
Excellent customer service skills with the desire to enhance employee experience.
Ability to meet deadlines while maintaining a high degree of accuracy.
Strong team player and collaborative work style.
Ability to work on routine assignments independently while using good judgment in deciding when to take action or when to ask for direction.
Demonstrated ability to deal with highly confidential and sensitive information.
workday,payroll,recruitment
Employment Type
Full Time
Key Skills
- Employee Relations
- Typing
- Succession Planning
- Human Resources Management
- Military Experience
- Case Management
- Benefits Administration
- HRIS
- Payroll
- ADP
- Human Resources
- Leadership Experience
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