Hotel Receptionist
Hotel Receptionist
Posted on :
09-01-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2441878
Teamworx are delighted to be recruiting a Receptionist on behalf of our client a stunning Boutique Hotel in North Dublin.
The role:
We are seeking a highly motivated and customeroriented individual to join our clients team as a Hotel Receptionist. As the first point of contact for guests the Receptionist plays a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors.
Responsibilities:
- Greet and welcome guests in a friendly and professional manner.
- Checkin and checkout guests efficiently ensuring accuracy in reservation details.
- Provide information about hotel facilities services and local attractions.
- Handle guest requests and inquiries promptly and effectively.
- Manage room reservations ensuring accuracy and completeness.
- Process online and phone reservations and maintain uptodate records.
- Handle cancellations and modifications in accordance with hotel policies
- Answer phone calls and respond to emails in a courteous and timely manner.
- Relay messages and information to guests and relevant departments.
- Collaborate with other hotel staff to ensure smooth operations and guest satisfaction
- Process payments using the hotels reservation and payment system.
- Keep the reception area clean and organized.
The ideal candidate:
- Proven experience as a receptionist preferably in a hotel or hospitality setting.
- Strong communication and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Proficient in using reservation and hotel management software Hotsoft experience a distinct advantage
- Ability to work in a fastpaced environment and handle stressful situations with composure.
Whats on offer:
- Competitive Salary
- Opportuntinies to progress
- Training and development
- Meals on duty
Apply today or call Sarah onfor further information
INDHOSP
Reception
Employment Type
Full Time
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