Hitachi StorageSr Prof

Job Description:

Expertise in administration, Designing, and Implementing Hitachi Storage arrays AMS, HDS, VSP, HUS

In-Depth Knowledge in True copy, Universal Replicator configuration in HDS storage environment

Strong Knowledge on Performance analysis factors of Storage Arrays

Good Knowledge of Tape libraries like MSL, ESL and EML

Experience in Designing, Configuring and troubleshooting Fabric environment constituting Brocade, Mc Data and Cisco switches.

Hands-on knowledge on in any of the storage management applications like Storage Essentials, ECC etc

System administration experience on Windows, HPUX or Sun Solaris, and knowledge on VMware would be an added value

In depth Knowledge on ITIL processes like Incident management, Problem Management, Configuration management and Change Management processes.)

Certification on Hitachi Storage technology is an added advantage.

Good skills on performance optimization.

Solving complicated Hardware cases and Liaising with Hardware Vendor/HDS support

Advanced trouble shooting skills and identify the severity of the issue, Ability to Resolving issues quickly to account/customer satisfaction and Prepare RCA

Provide operational support on a 24x7 rotation basis.

Expected to train the resources on the respective technology

Expected to improve Automation and reduce manual work

Experience in Data Center Migration, Storage & Fabric migration

Additional Skills:

Interpersonal sensitivity and customer responsiveness

Leadership skills

Excellent knowledge of the IT environment and its future trends

Ability to communicate complex technical contents plainly and simply

Strong consulting skills, flexibility, and resourcefulness

Exposure to Customers Globally

Good written and verbal communication skills

Certifications in relevant technologies

Service and Customer Orientated / Team player (TCE).

Strong ability to work under pressure / Flexible and self-motivated.

Scripting knowledge would be added benefit

Exposure to Project work is desirable

Remote Work :

No