Help Desk Desktop Support - 127256
Posted on :
22-02-2024
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
22-02-2024
Job Description
Req ID : 2567506
JOB # 127256UWDesktop Support / Help Desk
Max Rate: $27/hr on 1099/ or / $24/hr on W2
Program Related:
Top Skills & Years of Experience:
- Installation of computers monitors and peripherals 12 years of experience
- Troubleshooting Windows system error messages 12 years of experience
- Installation of software such as Microsoft Office 12 years of experience
Nice to Have Skills:
- Understanding SCCM/MECM task sequences and deploying software via software center
Interview Process:
30 Minute Zoom Interviews
30 Minute Zoom Interviews
Duration of the Contract: 2 to 3 months.
Onsite or Remote 100% Onsite. Candidates must be a WI resident or willing to relocate.
Additional details:
1. Candidate can expect to work within either of our connected buildings: the existing hospital area/School of Veterinary Medicine and the new/expansion hospital are both on the same site.
2. While candidate will be working within a veterinary school and hospital there is minimal to no contact with patients (animals) anticipated.
1. Candidate can expect to work within either of our connected buildings: the existing hospital area/School of Veterinary Medicine and the new/expansion hospital are both on the same site.
2. While candidate will be working within a veterinary school and hospital there is minimal to no contact with patients (animals) anticipated.
JOB SUMMARY:
Provides information technolgy (IT) support services to end users in support of institutional technology operation. Provides trainingy to end users.
ESSENTIAL RESPONSIBILITIES:
- Completes procurements installations configurations repairs and modifications of various technology hardware software and associated components under general supervision
50%
- Identifies troubleshoots resolves and/or escalates basic and more complex data network connectivity client/server processes and application issues according to established policies and procedures
30%
- Maintains operational functions of technology systems to ensure appropriate integration compatibility and functionality according to established user requirements
10%
- Serves as a point of contact for individuals and groups providing standardlevel organizational information about technology resources and addressing their needs
10%
- Facilitates individual and group end user trainings answers questions and provides information specific to nonroutine and more complex information technology end user products and services
0%
Employment Type
Full Time
Company Industry
Key Skills
- user account
- Active Directory
- Customer Service
- Information Technology
- desk support
- End user
- Project Management
- Phone Calls
- service levels agreement
- Desk Staff
- Ltil
- Procedures
- Setup
- hardware
- Technical Support
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