Head Operations Sales
Posted on :
15-03-2024
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
15-03-2024
Job Description
Req ID : 2631318
1. As part of sales forecasting process the position is responsible for reviewing the data provided by Zonal Sales Manager/s and Area Sales Manager/s and work closly with the National Heads of the three sectors (Agri Non Agri and Projects) to provide accurate projections about market and business conditions anticipated production levels and other factors.
2. Estimate the future volume by predicting how much of each product lines will sell in the next week month quarter or year and hence provides a projected measure of how each of the markets (Agri Non Agri and Projects) will respond to FILs gotomarket efforts.
3. Develop effective forecast models based on pipe industry trends and demand patterns and institutionalize monthly forecast models.
2. Estimate the future volume by predicting how much of each product lines will sell in the next week month quarter or year and hence provides a projected measure of how each of the markets (Agri Non Agri and Projects) will respond to FILs gotomarket efforts.
3. Develop effective forecast models based on pipe industry trends and demand patterns and institutionalize monthly forecast models.
4.Achieve growth and hit sales targets by successfully managing the sales team customizing the monthly schemes and design and implement a strategic business plan that expands FILs foothold as per tha plan for each target sectors
5. Promote the benefits of each product category and how it helps the customer resolve their challenges or achieve their goals
6. Set targets for the Pipes & Fittings Sales department and collaborate with the marketing and related stakeholedrs to help motivate the sales team in achieving the results; find prospective customers and new avenues from the market
5. Promote the benefits of each product category and how it helps the customer resolve their challenges or achieve their goals
6. Set targets for the Pipes & Fittings Sales department and collaborate with the marketing and related stakeholedrs to help motivate the sales team in achieving the results; find prospective customers and new avenues from the market
Customer Needs and Loyalty
1. Lead the Customer Success Cell to handle customer inquiries and provide prompt answers to customer questions. The Customer Susccess Cell provides knowledgeable help to customers and goes the extra mile in providing the correct details to customer queries.
2. Guide and adhere to Service Level Agreement (SLA) deadlines in resolving customer complaints quickly and effectively.
3 Equip and guide the Customer Success Cell to provide detailed information about the products and services offered to the customers.
4. Cultivating lasting relationships with customers to grow customer loyalty.
2. Guide and adhere to Service Level Agreement (SLA) deadlines in resolving customer complaints quickly and effectively.
3 Equip and guide the Customer Success Cell to provide detailed information about the products and services offered to the customers.
4. Cultivating lasting relationships with customers to grow customer loyalty.
Manage Technology and Sales Tools
1. Identify implement and leverage sales tools that helps the function perform salesrelated tasks quickly easily and productively.
2. Through automating data entry analyzing sales data streamlining processes and improving forecasting this role is to enhance customer engagement track performance provide training and coaching collaborate effectively and use AI and machine learning to make datadriven decisions.
3. Leverage full scale implementation of CRM DMS and current software systems to help business easily track all communications and nurture relationships with the leads and clients.
2. Through automating data entry analyzing sales data streamlining processes and improving forecasting this role is to enhance customer engagement track performance provide training and coaching collaborate effectively and use AI and machine learning to make datadriven decisions.
3. Leverage full scale implementation of CRM DMS and current software systems to help business easily track all communications and nurture relationships with the leads and clients.
Project Management
1. Application of project management skills to organization wide projects entailing involvement of Head Sales Operations; also including adoption of tools and techniques on sales to improve the sales process and achieve desired outcomes.
2. The broad parameters of the sales project management includes: Upgrading the sales processes Track key project performance indicators (KPIs) Identify critical success factors leading to closed deals Monitor market trends Develop strategies to meet customers needs and Help liaise with Marketing for strategic plans and campaigns.
3. In the long run this position entails to enhance through project management knowhow Increased customer satisfaction Increased customer base More closed sales and Increased revenues.
2. The broad parameters of the sales project management includes: Upgrading the sales processes Track key project performance indicators (KPIs) Identify critical success factors leading to closed deals Monitor market trends Develop strategies to meet customers needs and Help liaise with Marketing for strategic plans and campaigns.
3. In the long run this position entails to enhance through project management knowhow Increased customer satisfaction Increased customer base More closed sales and Increased revenues.
Upskill Sales Talent 1. Plan and invest in effective ways to upskill the sales teams by investing in capability enhancement and upskilling programs.
2. Co create design and implement a sales capability model to enstill an ongoing certification program which embraces a hybrid model of onthejob and blended learning linked with assessment and certification model with clear knowledge transfer parameters.
3. Link sales capability with much more reliant key performance indicators like calls/visits per day number of demonstrations booked number of proposals generated and the allimportant win rate and amount of pipeline cover.
Employment Type
Full Time
Company Industry
Key Skills
- Home Care
- F&B
- Learning Management System
- HVAC Design
- Airlines
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