Hands & Feet Services Admin

Location: Palo Alto, California 94305

Role: Hands & Feet Services Admin

Mode: Contract

JD:

Responsibilities:

• Update DC Sheet/Inventory
• Update DC Portal
• Server OS installation.
• Server Configuration
• Update Firmware, BIOS and drivers etc.
• Vendor co-ordination for hardware issue
• Share Logs with Vendor for hardware issue
• Vendor Escorting in DC
• Parts received and return
• Server Mounting
• Server Movement
• Rack Movement
• Prepare Gatepass for Device Movement
• Escorting Vendor in MUX Room
• Coordination with Network Team
• Network Connectivity
• Coordination with Teams (VM, Storage, Backup & Unix)
• Maintain DC Store (Server Part Only)
• Coordinate with Custom for Material inspection
• Coordinate with Logistics Team
• PO and Invoice status check
• Maintain Authorization Sheet (DC, MUX & Fire Proof Safe)
• MUX room cleanup
• DC cleanup
• Check and maintain Power and Cooling in DC
• Labeling on Racks and Devices
• BMS servers issues
• provide Recording Backup as per admin request
• Tape Movement to Fire Proof Safe
• ATS Installation
• ATS Configuration
• PDU Installation
• Reports
• Remedy and Tasks
• Mail update (1.) - Conduct periodic audits across LoBs to ensure adherence to regulatory compliance and CoE processes
• Collate audit findings, analyse the same and prepare reports on the findings
• Support to the LoB HR to come up with an action plan based on the audit finding
• Follow up with the LoB HR for execution of action plans to ensure closure of non-compliance
• Prepare reports periodically for the CoE review with the Senior Management
• Share reports / data with the LoB HR leaders on a periodic / ad-hoc basis to help them monitor their average resource cost targets / wage bill as a % of revenue / other relevant KPPs and metrics
• Track lateral hiring as per the lateral hiring grid / other metrics relevant to LoBs and share reports with them as and when required
• Compile data and prepare monthly / quarterly update reports as per the requirement of LoBs and CoE
• Share reports with the supervisor for review and circulation to relevant stakeholders
• Provide inputs (if any) on improving the current reports
• Study the HR plan and understand requirements from the CoE
• Understand the requirements from LoBs; Document the requirements for automation / enhancement of the process and share with supervisor for review
• Provide recommendations to the supervisor on the design / change of HR processes basis their implications in HCL context, best practices through competitor analysis and research material available
• Pilot and test the new process; Prepare training material, support socialization of the same across Business Units
• Coordinate with the LoB HR and Business leaders to enable rollout of the new processes
• Follow up with the Process and Policies Team to ensure right automation and policy document updation due to changed processes
• Respond to customer queries as and when required and escalate to supervisor when required

Other Skills / Experience:

• Ideal candidate would be expected to have a good understanding of IT Infrastructure, Contract and Vendor Management.
• Management of the Region
• A significant travel is expected on the job hence should be willing to work in such a role
• Location of work will be the client offices in the respective geography / location. Flexibility in relocation based on job requirements will be desired

VITA Tech is a US Based technology services and outsourcing company, founded in 2014 which was formerly called as Techflow Solutions Inc. We are a certified Minority Business Enterprise and certified Women Owned Small Business. VITA Tech collaborates with clients to help them become high performance businesses by combining unparalleled experience, comprehensive capabilities across all industries and business functions