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Jobs by Experience

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5years

Job Location

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New Delhi - India

Monthly Salary

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Not Disclosed

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Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Req ID : 2669919
Job Description: General Manager of Operations Ankur Lighting

Position: General Manager of Operations

Location: New Delhi / Sahibabad UP

About Ankur Lighting:
Ankur Lighting is a luminary in the lighting industry with a rich history spanning 46 years. We pride ourselves on being leaders in delivering a wide array of lighting solutions including architectural decorative technical outdoor and bespoke lighting. Our mission is to provide impeccable products and services ensuring customer satisfaction from the initial offer to postsale support.

Job Summary:
We are seeking a seasoned General Manager of Operations to join our leadership team and oversee the companys operational strategies. The ideal candidate will be a visionary leader with a proven track record of operational excellence. You will be entrusted with the management of product arrangement and delivery ensuring operational efficiency and maintaining the highest level of customer satisfaction.

Key Responsibilities:

Lead the operations team fostering a culture of high performance continuous improvement and dedication to quality.
Develop and execute strategic operational plans to enhance productivity efficiency and customer satisfaction.
Oversee the entire product life cycle from arrangement and inventory management to distribution and delivery.
Collaborate with crossfunctional teams to ensure seamless integration of operations with companywide strategies and initiatives.
Manage customer satisfaction programs ensuring customer happiness with our products and swift resolution of any aftersales issues or complaints.
Monitor and report on operational performance implementing adjustments as needed to meet business objectives.
Cultivate relationships with suppliers vendors and logistics partners to support operational requirements and costeffectiveness.
Ensure compliance with all relevant regulations industry standards and company policies.
Mentor and develop the operations team setting performance goals and conducting regular performance reviews.

Qualifications:

A bachelor s degree in Business Administration Operations Management or a related field. An MBA is highly preferred.
Minimum of 7 years of experience in an operations management role with at least 3 years in a senior leadership position.
Strong leadership skills with a track record of building and managing highperforming teams.
Demonstrated ability to develop and implement operational strategies that improve efficiency and customer satisfaction.
Excellent communication and interpersonal skills with the ability to interact at all levels of the organization.
Proven problemsolving skills with a detailoriented mindset.
Proficiency in operations software and strong analytical abilities.

What We Offer:

A key leadership role in a prestigious company with a storied history in the lighting industry.
A competitive salary and benefits package commensurate with experience and performance.
The opportunity to work in a dynamic innovative environment with a dedicated team.
Career growth and development opportunities.

Qualified candidates are encouraged to submit their resume and a cover letter detailing their operational philosophy and achievements. Join us at Ankur Lighting where your expertise will cast a light on our path to continued excellence.

Employment Type

Full Time

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