General Manager

At Tricoci Salon & Spa we believe in the power of beauty selfcare and a sense of belonging. Were a leading name in the beauty industry offering an experiential space where our clients and team members can discover their best selves.

As a General Manager you must have an entrepreneurial spirit to grow the business attract and retain an innovative team build a strong community and ensure exceptional guest services in a fastpaced environment. As a General Manager you will be responsible for providing the leadership for the entire Salon and Spa.

Here are some highlights of what actions you will be doing in this role:

• Responsible for the daytoday operations of the entire Salon & Spa including:

• Outstanding guest service expectations
• Organizing the day/week/month (scheduling)
• Conduct daily walkthroughs
• Motivating the team
• Driving sales goals in both services and products
• Trouble shooting as changes happen throughout the day.

• Cultivate and maintain the Tricoci culture of community trust innovation development and growth opportunities.

• Manage your business through key performance indicators (KPIs) and P&L ensuring overall profitability of the location.
• Effectively communicate job responsibilities performance expectations guest service standards and company policies/guidelines to all team members.

• Maintain standards to ensure safety and maintenance and compliance with all state licensing and health requirements.
• Other duties as assigned.

Here are some of the skills and background that we are looking for:

• 3 years management experience in a highvolume retail beauty/spa or retail or service environment.
• Strong organizational skills and attention to detail with a focus on results.
• Ability to multitask and thrive in a fast paced high energy and evolving environment.
• Proven analytical problemsolving and decisionmaking skills to handle critical situations utilizing good judgment and professionalism.
• Exceptional written and verbal communication skills
• An aptitude for creating and maintaining an environment of collaboration and teamwork.
• Time management skills with the ability to set clear goals communicate goals and provide feedback/coaching monitor productivity goals and evaluate results and meet deadlines.
• Motivated selfstarter who can work independently and be a team member within the company.
• Flexible and available to work varied shifts including evenings and weekends.

The following is required for this position:

• Standing or walking in the Salon & Spa for prolonged periods of time.

• The ability to lift up to 25 pounds.
• Regularly reach bend squat and other physical movements.
• Regularly exposed to scents odors or fumes from various treatments.

Heres what we can offer you: :

• Medical/Rx insurance plans with generous employer match
• Dental and Vision plans
• Health Savings Account (HSA) with generous employer match
• Flexible Spending Account (FSA) for health dependent and commuter benefits
• 100% employerpaid Basic Life insurance option to purchase supplemental coverage for you and your family
• 100% employerpaid longterm disability insurance (LTD)
• Shortterm disability (STD) Critical Illness Group Accident and Hospital Indemnity insurance available
• Paid Time Off including Vacation Holidays and Paid Leave
• Wellness benefits including EAP with 5 free sessions
• 401(k) with generous employer match.
• Growth opportunities within a diverse inclusive and fun working environment!

Tricoci inspires confidence within every guest by catering to the unique needs of every individual providing an experience that is anything but ordinary. Visit for more information and follow us on Instagram @TricociOfficial.