Fulfillment Support Analyst

Tentative JD:
Key Responsibilities:
1. Order Processing: Receive review and process customer orders accurately and efficiently ensuring compliance with company policies and procedures.
2. Inventory Management: Monitor inventory levels analyze demand patterns and collaborate with the Demand Planning team to optimize stock levels and minimize stockouts.
3. Order Fulfillment: Coordinate with internal stakeholders including production logistics and sales teams to ensure ontime delivery of customer orders.
4. Customer Relationship Management: Establish and maintain strong relationships with customers addressing inquiries resolving issues and providing exceptional customer service.
5. Data Analysis: Analyze order and inventory data to identify trends forecast demand and recommend process improvements to enhance efficiency and reduce costs.
6. Order Accuracy: Conduct regular audits to ensure order accuracy resolve discrepancies and implement corrective actions to prevent future errors.
7. Process Improvement: Continuously review and improve order fulfillment processes to enhance efficiency reduce lead times and increase customer satisfaction.
8. Crossfunctional Collaboration: Collaborate with various departments including Sales Marketing Finance and Production to align strategies and ensure smooth order fulfillment.
9. Documentation and Reporting: Maintain accurate records of order transactions inventory levels and customer interactions. Generate reports and provide insights to management on order fulfillment performance.
10. Compliance: Ensure compliance with regulatory requirements company policies and industry standards related to order fulfillment and inventory management.