Front Desk Personnel

OB OVERVIEW:

Our client a fashion brand is looking to hire a front desk personnel. As front desk personnel you would be responsible for creating a positive and welcoming experience for visitors clients and team members. This position involves a combination of administrative customer service and organisational responsibilities contributing to the overall efficiency and professionalism of the brands front office.

RESPONSIBILITIES:

Greet and welcome visitors clients and employees in a friendly and professional manner.

Ensure the front desk area is visually appealing and reflects the brands aesthetic.

Provide information about the brand s products and services to clients and guests.

Assist in administrative tasks including sorting and distributing mail handling packages and coordinating deliveries.

Handle inquiries via phone email and inperson directing them to the appropriate departments.

Address and resolve basic customer concerns or redirect them to the appropriate department.

Schedule appointments and manage the brands calendar for meetings and events.

Serve as a central point of contact between different departments and external parties.

Adapt to changing priorities and responsibilities as needed in a dynamic fashion environment.