Front Desk Executive
Front Desk Executive
Posted on :
06-02-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2508421
Proactive For Her is a womens healthcare earlystage startup founded by Achitha Jacob (exHBS DaVita and Kearney). A phygital clinic (Digital Physical) for women Proactive For Her offers accessible personalized and confidential healthcare solutions for womens outpatient health concerns across life stages from puberty to menopause (). Proactive works on education and awareness around niche and taboo womens health topics via our Instagram Proactive For Her (@proactiveforher)Instagram proactiveforher54T followers and other social media platforms. We have multiple health clinics in Bangalore which have an average rating of 4.9/5 on Google reviews. We are growing our network of clinics and working on building more unique products that address the specific concerns of women. We pride ourselves on being the go to womens healthcare provider in India.
Key Responsibilities:
Greet and Assist Visitors: Welcome customers and visitors with a friendly and professional demeanor ensuring they feel comfortable and attended to.
Appointment Scheduling: Manage appointments coordinate schedules and ensure proper allocation of resources to optimize patient flow.
Communication: Provide accurate information or direct inquiries to the customers and appropriate staff member
Registration: Ensure accurate customer registration and assist with the completion of necessary forms and paperwork.
Billing and Payments: Process payments verify information and assist with billing related inquiries.
Customer Feedback: Actively engage in feedback collection testimonials and google reviews
Maintain Reception Area: Keep the reception area organized and well stocked with necessary materials.
Records: Maintain and update customer records in compliance with privacy regulations.
Assist Staff: Provide administrative support to clinic staff as needed
Collaboration: Collaborate with internal stakeholders to ensure smooth operations
Qualifications:
Female Candidates Only
Previous experience in a similar role preferably in a medical or healthcare setting.
Strong communication and interpersonal skills.
Proficiency in computer skills including Microsoft Office.
Excellent organizational skills and attention to detail.
Ability to handle patient information with confidentiality and sensitivity.
Proactive and adaptable with a positive attitude.
Ability to multitask manage time and prioritize
Ability to Problem solve quick resolution and active listening
Perks and Benefits
No Night Shifts
Professional Development opportunities
Competitive Compensation
Healthcare Coverage
Employee Recognition Programs
Diversity and Inclusion
Employee Referral Programs
Cafeteria Facilities
appointment scheduling,front office,confidentiality,patient registration,patient records management,communication skills,adaptability,receptionist,attention to detail,reception area maintenance,organizational skills,interpersonal skills,phone and email communication,computer skills,administrative support,customer service,billing and payments,front desk
Employment Type
Full Time
Key Skills
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