Facilities Management - Facilities Manager

Job Description: Max Bill Rate: XX35
Shift Times: MF:8AM5PM

Position Summary:
The successful candidate will have day to day management of a location or group of locations to include task and people management budget control service delivery and customer satisfaction. This role will also serve as the primary point of contact for any HSE topic. The candidate will ensure the integration and ongoing oversight aspects required by HSE Management are appropriately executed.

Must Haves:
AT LEAST 5 YEARS operations experience of facilities management or service delivery (possible specialist areas such as M&E catering security and cleaning) ***
AT LEAST 5 YEARS Technical Background with an understanding of HVAC systems within Buildings***
AT LEAST 5 YEARS Knowledge and awareness of the facilities management industry ***
Good understanding of HSE (especially HSE Legal matters of the site country)***
Working knowledge of the predominant languages in which business is conducted at the site is required and a professional level of English.
Good communication skills
Good Learning Agility
Commercial and financial awareness

Key Responsibilities:
Managing local client and CBRE budgets and report any outofline situations
Control and manage service charge accounts where appropriate providing monthly report data to Account Manager
Ensure Client satisfaction by being responsible for achieving client SLR and driving acceptable service delivery performance
Strong lines of communication to user population on all BAU activity
Ensuring compliance with legislative Client and CBRE health Safety and environmental requirements. Sharing of best practice
Work with local/central/third party project manager(s) to ensure fully integrated FM/projects delivery
Maintain a motivated team by management and personal development of all local based staff
Organizing monthly team meetings
Performance Management
Provision of strong upward and downward communications within the team
Overall operational management within designated site area. Reception Post room Cleaning Security & Specialist Sub Contractors
Ability to drive and deliver 1st Class service excellence with innovative and compelling ideas
Development and implementation of Customer Service strategy for location
Developing partnering relationships with key client/s in the location
Manage and motivate team in line with IIP accreditation and guidelines.
Delivery of One Team methodology within location
Establishment of in depth knowledge of client culture with particular focus on Real Estate and Site Organization
Close liaison with Central support team to promote a consistent professional image of CBRE image and brand
Promote and sponsor a culture of continuous improvement and best practice. Support Completion of client monthly report
Manage resources both human and technical to maximize quality of services delivered
Overall QHSE activities and procedures on site ensure related documentation is accurate and proper addressed
Comply with HSE requirements as outlined within the SLA and as instructed by the company policy
Act as a part of site Emergency team i.e. Fire Marshall as required for emergency control activities
Report all accidents occupational illnesses and emergencies in relevant books/documentation
Ensure all contractors under sphere of control operate within appropriate SHE processes and client HSE standards
Fully implements site HSE system according to Sandoz HSE Handbook for Offices.
Ensures that HSE services are provided to the site in an effective and efficient manner.
Maintains a proper information flow regarding HSE topics to Sandoz management line functions on and above site to all Sandoz associates and Third Party Personnel.
When appropriate engage with Site Legal or Regional HSE on HSE regulatory issues. All HSE Program goals/targets are achieved within agreed timelines.
Customer satisfaction with HSE program at the site.

Nice To Have:
Additional formal qualification in HSE Management

Notes:
Does this position have the potential to convert to direct Very possible

What does the interview process look like (Ex: Zoom/MS Teams onsite etc.) Virtual interview Teams and second round with panel on Team

Will the contractor be issued a laptop Laptop and cell phone
Additional Sills: