Executive - Operations

Job Summary

The Executive Operations is responsible for developing and executing the operational policies standards and procedures for the warehouse. He/She monitors and optimizes storage and utilization levels; making datadriven decisions to improve productivity and efficiency of the warehouse.
Analytical and logical he/she is required to explore solutions and analyse the feasibility of plans. He/She is also expected to coordinate closely with internal and external stakeholders to implement processes and technologies and to assist in the management of the warehouse operations department.

Job Responsibilities/Key Tasks(External)

Business Administration Operations
• Manage stakeholders to monitor completion of requirements and activities
• Participate in valuebased culture and a culture of accountability in the organisation
• Adhere to organisation’s governance compliance issues and reporting processes
• Adhere to organisation’s data governance and protection processes
• Lead teams in the workplace
• Review allocation of resources in support of different business activities
• Optimise use of allocated resources
• Coordinate operational policies standards and procedures
• Execute risk mitigation plans

Business Process/Continuous Improvement
• Analyse risks associated with different approaches of process changes
• Engage senior management for buyin to implement solutions identified
• Execute business processes improvement solutions
• Adhere to corporate social responsibility policies for logistics operations
• Develop measures using quality management knowledge to enhance quality standards

Safety and Health
• Manage WSH activities to ensure department's compliance to requirements
• Perform safety and health risk assessment
• Coordinate corrective actions to address areas of nonconformance to WSH standards
• Address WSH risks from assessment reports to determine hazards
• Manage WSH solutioning discussions around suggestions to improve existing processes

Technology Application
• Review areas in logistics operations where technology can enhance processes

Sales and Customer Service
• Manage key accounts through maintaining close contact with stakeholders
• Communicate with key account managers to identify new businesses and grow relationships that assist in revenue generation within assigned verticals
• Plan delivery of logistics products and services that meet customer requirements
• Monitor lapses in delivery of logistics services to customers

Transportation Operations
• Coordinate overall transportation operations
• Review application of integrated logistics solutions and business management principles to improve overall transport plan

Warehousing Cargo and Material Handling
• Execute warehouse operations performance goals using quality management knowledge
• Develop warehouse planning methods warehouse storage layout and material handling equipment (MHE)plans
• Develop warehouse security plans
• Manage relocation of warehouses
• Manage cargo documentation process according to industry standards or sector requirements
• Develop operational improvements based on performance measures
• Develop methods and techniques to better manage dangerous goods and hazardous materials
• Develop methods and techniques to manage time and temperaturesensitive cargo
• Develop cargo consolidation solutions to optimise space cost and efficiency

Job Requirements

• Basic knowledge of SAP/Warehouse Management System (WMS)/Supply Chain Software/Enterprise Resource Planning (ERP) Systems
• Proficiency in basic Microsoft (MS) Office/Power Platform Applications

Professional Qualifications & Relevant Experience

• Degree/Diploma in Business/Logistics/Supply Chain or equivalent certifications
• 13 years of relevant working experience in Warehouse Operations/Vendor Management