Deputy Banking Manager

Job brief

We are seeking a leadershipfocused responsible and trustworthy Deputy Bank Manager to join our team! The ideal candidate will have previous experience working in commercial banking preferably within a lead or supervisory role. The key focus of the role will be to support the bank manager with daytoday tasks to ensure that the branch operates to the highest standard.

Responsibilities

• Liaise with the bank manager to ascertain the priority workloads on any given day.
  
• Lead shifts of cashiers tellers and other banking personnel in the absence of the Bank Manager.
  
• Open and close the branch of the bank in the absence of the Bank Manager.
  
• Assist with curating the rota and schedule for various team members to ensure enough cover is always in place.
  
• Assist with hiring and interviewing of new team members and provide training and guidance to new hires.
  
• Ensure that any queries are resolved whether from staff members or customers.
  
• Collaborate with Cashiers and other banking staff to help resolve technical and customerrelated problems.
  
• Deescalate and calm angry or upset clients down and provide suitable resolutions for clients within the bank.
  
• Be a keyholder to the safe room or safe deposit box room.
  
• Regularly attend emergency training and keep up to date with safety procedures.
  
• Conduct emergency drills alongside the bank manager and provide continuous training and development to the banking team.
  
• Ensure correct reconciliation is completed on a daily or weekly basis as requested.
  
• Ensure all monies are safely stored in the safe area.
  

Requirements

• Bachelors Degree or above in Finance Business Finance Accounting or related field or vocational qualification and relevant experience
  
• Minimum of 5 years experience within a banking role preferably as a team lead shift lead or supervisor
  
• Demonstrated knowledge of banking operations and procedures
  
• Excellent attention to detail
  
• Good Leadership skills with the ability to mentor and train team members
  
• Adept with using general banking equipment such as computers tills and safes
  
• Good communication skills both written and verbal
  
• Good computer skills including Excel and Outlook
  
• Highly organized and able to work under pressure to specific deadlines
  
• Great Math skills