Debt Collector

Overview:

Key Responsibilities:

• Contacting debtors to discuss outstanding debts and payment plans
• Negotiating repayment arrangements with debtors
• Monitoring accounts to identify overdue payments
• Preparing and maintaining accurate records of debt collection efforts
• Investigating and resolving billing discrepancies
• Adhering to all legal regulations and industry standards
• Implementing strategies to minimize bad debt losses
• Collaborating with legal counsel when necessary
• Using various communication channels to reach debtors
• Providing regular updates on debt collection activities
• Preparing reports on collection activities and delinquency rates
• Adhering to ethical and professional standards
• Assisting with process improvements to enhance collection efforts
• Handling inquiries from debtors regarding their accounts
• Working with the finance and accounting teams to reconcile accounts

Required Qualifications:

• Bachelors degree in Finance Business Administration or related field
• Proven experience in debt collection or a related field
• Strong knowledge of debt collection laws and regulations
• Excellent negotiation and communication skills
• Ability to work well under pressure and meet collection targets
• Proficiency in using collection software and MS Office
• Strong analytical and problemsolving abilities
• Detailoriented with a focus on accuracy
• Ability to maintain confidentiality and handle sensitive information
• Proven track record of successful debt recovery
• Knowledge of skip tracing and investigative techniques
• Excellent organizational and time management skills
• Strong ethics and integrity in handling sensitive financial matters
• Ability to work independently as well as part of a team
• Willingness to adapt to changing environments and demands

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