Customer Support with Turkish - Paid relocation to Lisbon - Portugal

• This position requires relocation to Lisbon Portugal.
  
• A relocation package as well as reducedprice accommodation in Lisbon are provided.
  
• European citizenship is mandatory to apply for this position.
  

Our client is a worlds leading outsourcing company providing services related to customer/technical support and content moderation. Since its establishment they have consistently and successfully fulfilled their mission of creating inclusive and differentiated teams of experts providing help for customers across many other professional domains.

About the project:

You will support Turkishspeaking clients of the biggest social media platform in the world. Providing technical support designed in a B2B approach to adapt to companys clients needs to sustain and expand their businesses as social media content creators.

What you will be doing:

• Supporting clients by multiple communication channels (phone or email)
  
• Provide support to content creators both in Turkish and English;
  
• Provide pre and postsales support for all selfservice products;
  
• Provide product and tool support to improve clients experience;
  
• Identify trends and solve problems facing multiple SMB clients.
  

FOR INTERNATIONAL CANDIDATES:

• Airport pickup and administrative assistance with your registration in Portugal;
  
• Reimbursement of your initial flight expenses after 9 months of successful integration;
  
• Yearly complementary twoway flight ticket to any country within the EU;
  
• Accommodation in one of our companies shared apartments;
  
• Free Portuguese lessons sports activities cooking lessons and much more!!
  

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Requirements

• Fluency in Turkish (must be C2)
  
• Communicative level of English language (B2)
  
• Ability to communicate clearly and effectively
  
• We do NOT require previous experience we will teach you everything
  

Benefits

• Accommodation provided by the company in Lisbon (discounted)
  
• RELOCATION package for candidates from abroad
  

• Initial contract with a duration of 12 months permanent after 2 years (or 1 renewal)
  
• Private health insurance after contract signature (additionally to the standard insurance).