Customer Support Professional

Join Our Team: Elevate Your Customer Support Career!

Our company is on the lookout for more than 10 passionate agents to join our team. As a Customer Support Professional youll have the opportunity to select from a variety of positions where you can provide exceptional support to customers all from the comfort of your own home.

Our Diverse Clientele:

• Cruise Lines
  
• Roadside Assistance
  
• Leading DIY Store
  
• Bookkeeping Software Support
  
• Medical Transportation Support
  
• And many more exciting options!
  

What Were Seeking:

If youre a true professional with a relatable personality and a commitment to going above and beyond for customers we want you on our team! Were dedicated to fostering a familyoriented workfromhome environment backed by years of experience in providing topnotch positions.

What We Offer:

• Flexible Hours: Enjoy the freedom to set your own schedule and work autonomously.
  
• Competitive Pay: Starting at $11$15 per hour (based on your selected client) with earning potential ranging from $25000$40000 per year.
  
• Bonuses and Incentives: Rewards based on performance hours worked and customer satisfaction.
  

Your Responsibilities:

• Provide excellent customer service through various channels such as phone calls video calls and live chats.
  
• Manage inbound and outbound calls efficiently and courteously.
  
• Utilize conversation prompts and scripts to address customer needs and concerns.
  
• Identify opportunities to upsell products and enhance the customer experience.
  
• Build sustainable relationships by going the extra mile for customers.
  
• Maintain comprehensive records of interactions in our call center database.
  
• Attend educational seminars to enhance your skills and knowledge.
  
• Meet or exceed personal and team performance targets.
  

Requirements:

• Strong phone and verbal communication skills coupled with active listening abilities.
  
• Empathetic customer focus with flexibility to adapt to different personality types.
  
• Ability to multitask prioritize tasks and manage time effectively.
  

Computer/Office Requirements (Not Needed at Time of Application):

• Laptop or Desktop Computer
  
• Computer Monitor (15" or higher)
  
• Hard Drive with Windows 10 or Windows 11
  
• Hard Drive with 1 or more GHz dualcore processor and 8 GB RAM or more
  
• Computer Keyboard and Mouse
  
• HardWired Land Line Telephone (required for a few clients)
  
• Hardwired Broadband Internet Service with minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps
  
• Chrome Internet Software
  
• Noisecanceling headset with microphone (Brands: Logitech Plantronics or Microsoft)
  

Ready to take your customer support career to the next level Apply now and become a valued member of our team!