Customer Service Representative

Position: Customer Service RepresentativeCompany Overview:Paradise Architectural PANELS & STEEL is a leading manufacturer and distributor of highquality architectural panels and steel products. We are a fastgrowing company with a strong reputation for providing topnotch products and exceptional customer service. Our headquarters is located in Las Vegas NV but we serve clients all over the United States.Position Overview:We are seeking a highly motivated and customeroriented individual to join our team as a Customer Service Representative. In this role you will be responsible for providing excellent customer service to our clients and ensuring their satisfaction with our products and services. This is a fulltime position with potential for growth within the company.Key Responsibilities: Respond to customer inquiries and provide information about our products services and company policies Process orders quotes and returns accurately and efficiently Collaborate with other departments to resolve customer issues and ensure timely delivery of orders Maintain accurate records of customer interactions and transactions Proactively identify and address customer needs to enhance their experience with our company Stay uptodate with product knowledge and industry trends to provide accurate and helpful information to customers Assist with administrative tasks such as data entry filing and organizing customer filesQualifications: High school diploma or equivalent; college degree preferred Minimum 1 year of experience in customer service or related field Excellent communication and interpersonal skills Strong problemsolving and decisionmaking abilities Proficient in Microsoft Office and experience with CRM software is a plus Ability to work in a fastpaced environment and handle multiple tasks simultaneously Strong attention to detail and organizational skills Positive attitude and a strong desire to provide exceptional customer serviceBenefits: Competitive salary Health dental and vision insurance Paid time off and holidays 401(k) retirement plan with company match Opportunities for growth and career advancement within the companyIf you are a dedicated and customerfocused individual looking for a challenging and rewarding career in the manufacturing industry we encourage you to apply for our Customer Service Representative position. Join our team at Paradise Architectural PANELS & STEEL and help us continue to provide topquality products and exceptional service to our valued customers.

Remote Work :

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