CUSTOMER SERVICE EXE....
CUSTOMER SERVICE EXECUTIVE Gold Loan
Posted on :
06-02-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Req ID : 2507271
Key Job Responsibilities
To ensure the quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches.
Promote and maintain positive relations with all contacts customers and potential customers
Achieve the desired level of productivity to meet & contribute towards branch profitability targets.
Promotes the products and services; consistently crosssells and Upsells products at every opportunity.
Conduct promotional activities for marketing and drive referral programs for customer acquisition
Responsible for handling daytoday transactions and valuables.
Maintain all data and records related to daily transactions
Retain customers by working towards achieving the higher purpose of transforming the life of the common man by improving their financial wellbeing
Knowledge Skills & Attributes
Result Orientation
Customer Service & Retention Focus
Digital Mindset
Relationship Building
Process Knowledge/ Orientation
Effective Time Management
Cross Selling / Upselling Skills
Business Development
Communication Skills Proficiency in local language and English
Role Requirements
Educational Qualification Graduate
Experience Freshers / 1 year experience in lending / financial services
expandless
customer service,adherence,communication,communication skills,cross selling,customer acquisition,customer
Employment Type
Full Time
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
