Customer Relationship Executive

We have an exciting, newly created role for a Customer Relationship Executive to be based in our London office. Initially the individual in this role will have significant interaction with existing and prospective customers, maximising our sales potential. It is anticipated that after several months in this role and cross-training within the business, the role will naturally segue into a commodities broking position.

Execute our sales strategy targeting hedge funds, investment banks, ship owners, oil refineries, miners and grain companies in line with business development strategy

Proactively maintain and enhance existing relationships with clients as well as source new clients, aiding them through the on-boarding process in conjunction with compliance; develop cross-selling opportunities to secure new revenue streams

Communicate on an agreed regular basis to all relevant stakeholders

Conduct lead generation activity, taking an active role in the sales process

Assist ad hoc with projects

Provide reports on sales activity as required by management team

Support a risk and compliance aware culture and comply with FIS company policies

Exercise judgement and act with integrity, due care, skill and diligence and open and co-operative with the FCA, NFA the PRA and other regulators

Ensure full awareness of and adhere to internal policies that relate to the role or any relevant other activities

Observe standards of market conduct and ensure understanding and adherence to all regulatory, exchange or clearing house requirements applicable to role

Complete any mandatory training required by the company and required deadlines

Perform any other reasonable duties the company may require

Understand regulation within the evolving regulatory landscape

Support a risk and compliance aware culture and comply with all FIS company policies and handbooks

Exercise judgement and act with integrity, due care, skill and diligence and open and co-operative with the FCA, other regulators and exchanges

Ensure full awareness of and adhere to internal policies that relate to the role or any relevant other activities

Observe standards of market conduct and ensure understanding and adherence to all regulatory, exchange or clearing house requirements applicable to role

Regular reporting on training needs to Senior Manager

Centre of expertise and knowledge for relevant products and markets

Complete any mandatory training required by the company and required deadlines

Maintain own Continued Professional Development (CPD)

Requirements

Possess good knowledge of all FIS products and markets essential

Excellent people and relationship building skills essential

Strong client focus; personable and engaging building relationships and networks wherever possible essential

Communicating effectively with clients and colleagues essential

Tenacious and thrives in a pressurised environment essential

Team orientated; works well with others and diverse groups / personalities essential

Interacts confidently without being overbearing, respects others point of view essential

Excellent attention to detail; strong analytical and numeracy skills -essential

Competent in systems as required essential

Benefits

Our rapidly growing business offers a dynamic environment for talented, entrepreneurial professionals to achieve results and grow their careers.

• Competitive salary and discretionary bonus
  
• Pension scheme
  
• Private healthcare and life assurance scheme
  
• 25 days holiday
  
• Gym membership
  
• Season ticket travel loan
  
• Cycle to work scheme
  
• Learning & Development / CPD opportunities