Customer Engineer

Basic expectations:

• Represent Strong Mission Statement always: Care, Educate, Inspire
  
• Knowledgeable on all of Strong membership offerings and able to answer any questions from potential new members and members
  
• Understand membership offers and be able to assist with enrollment of new members as needed and answer questions from current members
  
• Create a personal connection with each member, strive to know each member by name
  
• Familiar with Strong website and how to use, such as posting WOD scores, viewing profile, class schedule, all front and back end functionalities that may pertain to member questions and any tasks needed complete assigned duties
  
• Manage job responsibilities listed or assigned in the future
  
• Greet every member, potential new member, drop-in and visitors with a smile and genuine care
  
• Professional, Courteous, Enthusiastic attitude at all times
  

Strong Camp Manager

• Assist in the management and leading of all Strong camp
  

• Lead creation and improvement of camp curriculum and
  

• Effectively lead camp staff according to Strong operational
  

• Teach and demonstrate the content of camp curriculum to camp
  

• Have a high competency in customer communication and problem

• Assist in the interviewing and onboarding of all prospective camp
  

• Facilitate in the initial and continual development of camp staff through onboarding, team meetings, video call,
  

• Assist in the ongoing development of Strong camp standard operating
  

• Actively pursue opportunities to grow Strongs current and future camp
  

Requirements

Benefits

• Competitive based on Experience
  
• Duration: May to August (4 months)
  
• Unlimited access to Strong facilities and class offerings
  
• Excellent source of experience and professional growth