Client Platform Engineer

MatchPoint Solutions is a fast-growing, young, energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber, Robinhood, Netflix, Airbnb, Google, Sephora, and more! More recently, we have expanded to working internationally in Canada, China, Ireland, UK, Brazil, and India. Through our culture of innovation, we inspire, build, and deliver business results, from idea to outcome. We keep our clients on the cutting edge of the latest technologies and provide solutions by using industry-specific best practices and expertise.

We are excited to be continuously expanding our team. If you are interested in this position, please send over your updated resume. We look forward to hearing from you!

As a Client Platform Engineer you'll be a part of the core team that keeps client infrastructure redundant, scalable, and secure. The position will entail being responsible for the Enterprise client services in use and helping to craft the backend systems that will depend on as the company continues to grow. You should be comfortable seeing a project through from start to end, including identifying areas for improvement, researching the best way to tackle the problem, being able to describe to others why you chose the approach you did, and then implementing the solution; you are both a thinker and a doer. You dream big and then make things happen. You should love automating things, we want people who want to work smarter, not harder!

The ideal candidate will have experience with AzureAD, Intune, Microsoft Graph, Powershell scripting, feels comfortable deploying policies, configurations, applications and updates to the entire Windows fleet as well as being a macOS (or UNIX) phenom capable of getting their hands dirty in the Terminal and creating solutions for "problems" before they're actual problems.

THE ROLE:

• Design, build, document and support ongoing automation in endpoint deployment and management
• Manage, administer, and scale our endpoint fleet and related infrastructure
• Support and manage Apple, Windows, Linux, Android operating systems and software
• Define and manage a full cycle patch and software distribution framework
• Manage and maintain client configuration and security compliance standards across all endpoints
• Implement and iterate on deployment solutions across macOS, Windows, ChromeOS, iOS, Linux and Android
• Identify and deploy internal process and automation improvements Work as an escalation point for the global IT support team Automate application and settings distribution
• Manage and maintain client configuration and security compliance standards
• Implement and iterate solutions across Operating System platforms Work with the security team to drive endpoint security models and best practices across the environment
• Support logical integrations into cloud based directories, IdPs and identity masters
• Identify and deploy internal process and automation improvements Work as the escalation point for the global IT Service Desk team Create and maintain detailed and accurate documentation Help grow and mentor the global IT organization

CANDIDATE REQUIREMENTS:

• Comfortable researching, proposing, building and administering high-level tech initiatives set forth by the Security and Business requirements of the company
• 5+ years experience architecting from idea to implementation with endpoint management software with direct key involvement. Expert-level experience using at least two industry standard MDM solutions including but not limited to Jamf Pro, SCCM, Intune, AirWatch, etc.
• Expert-level experience with administering, deploying, and troubleshooting macOS Mojave and later, Windows 10, iOS 13 and later, Android, and Linux OS
• Proven expertise packaging applications, managing patch compliance, and software distribution
• 3+ years of combined experience in Windows Server (2016+) and Azure Active Directory administration
• 3+ years scripting experience (Powershell, bash, python, etc.) Experience administering, scaling and troubleshooting cloud based identity providers (IdP), preferably Okta and Google Suite Experience scaling and integrating directories (LDAP, AD, Azure AD, etc.)
• 5+ years of internal and external applications and systems implementation and support (e.g. SSO solutions, G Suite, Slack, Anti-Virus, etc.)
• Love for automating all things and streamlining business functions Familiarity with business systems VOIP, VPNs, networking technologies, audit and compliance, etc. (strongly preferred) Attention to detail and a security minded approach to solving problems
• Ability to drive concurrent projects and initiatives while managing operational escalations
• Strong interpersonal and communication skills (verbal and written) Very strong team player that is capable of succeeding as an individual contributor
• Empathetic and humble with a customer-focused demeanor Comfortable working in hyper-growth environments