Call Center Representative

We are excited to announce a job opening for the position of Call Center Representative at Optimo Conseil a leading company in the Telecommunications industry. At Optimo Conseil we pride ourselves on our commitment to delivering topnotch telecommunication solutions and we are looking for someone who can contribute to our team. The successful candidate will be responsible for managing incoming calls from customers answering inquiries and questions handling complaints troubleshooting problems and providing information. If you are customeroriented have excellent communication skills and enjoy working in a dynamic and collaborative environment then this opportunity is for you.

Tasks

• Answering incoming calls and assisting customers with their inquiries
• Providing product and service information to customers
• Handling and resolving customer complaints or concerns
• Processing orders forms applications and requests
• Maintaining customer records and updating relevant information

Requirements

• Excellent verbal and written communication skills in English
• Previous experience in customer service or call center environment
• Strong problemsolving and decisionmaking abilities
• Ability to handle high call volumes and work under pressure
• Proficiency in using computer systems and software applications

Benefits

• Health insurance
• 401(k)
• Dental insurance
• Paid time off
• Flextime
• Life insurance
• Flexible schedule

Join Optimo Conseil a leading telecommunications company as a Call Center Representative. Be part of a dynamic team and provide exceptional customer service to our clients. Apply now!