Business Systems Analyst - III

Hybrid Role: 3 days onsite required.

Job Responsibilities:
An expert at eliciting and evaluating information gathered from multiple sources reconciles conflicts decomposes highlevel information into details abstracts up from lowlevel information to a more general understanding distinguish presented user requests from the underlying true needs and distinguish solution ideas from requests.
Understands how policies systems and processes impacts requests/projects.
Fosters business knowledge and understanding among business systems analysts and project stakeholders.
Brokers consensus among stakeholders with conflicting needs. Poised when interacting with senior level audience.
Invests in stakeholder management and possesses ability gain stakeholder trust.
Facilitates requirement sessions with stakeholders and creates comprehensive work products documenting requirements including validation and traceability of requests. Has understanding on how projects align to broader organizational goals and business benefit.
Is able to explain business benefit of projects and contributes to business case/feasibility development
Creates and determines modeling approach to represent requirement information in graphical forms that augment textual representation
Develops a business analysis workplan to manage own tasks deliverables schedule and provides information to stakeholders and Project Management.
Assists other knowledge area BSAs in development of their workplans.
Provide SME leadership and consulting support on complex tasks.
Initiate and execute initiatives to improve the processes procedures and tools utilized by the team.
Reviews deliverables and provides input for other analysts.
Strong understanding of all business channels.
Provides mentoring and daily direction to analysts.
Leads department process improvements initiatives.
Facilitates business leadership and other company stakeholders in the definition of business roadmaps.

Work Experience:
5 years Systems analysis experience with understanding strategic business information systems.
Experience with SharePoint.

Knowledge Skills and Abilities:
Communication (Required)
Consultation (Required)
Business Systems Analysis (Required)
Technical Writing (Required)
Microsoft Office (Required)
Microsoft SharePoint (Preferred)

Must have Skills:
o Solid understanding of BSA best practice principles and has applied practice in an Agile system development environment.
o Solid understanding of multiple system development lifecycle methodologies including Waterfall and Agile.
o Proven ability to effectively apply techniques which consists of textual formats models and diagrams.
o Excellent written and verbal communication skill the ability to communicate effectively with both technical (development/vendor) and nontechnical (business partner) extended team members.
o Flexibility the ability to work in a very fluid and dynamic environment and to adapt to rapid changes in direction.
o Analytical thinking and problem solving
o Collaboration ability to work closely with business and product owners shared service businesses and technical teams to ensure the successful implementation of business requirements to solutions.
o Facilitation Facilitates requirement sessions with stakeholders and creates comprehensive work products documenting requirements
o Tools: Excel Word PowerPoint Visio

Nice to have skills:
o Telecommunication knowledge/experience
o Systems Knowledge Design & Architecture: Understands business functionality interfaces data flow and functional architecture of systems supported.
o Tools: Jira Confluence Microsoft Teams Kanban Boards other Collaboration tools

Background:
o Preferred to have a background in the Telecommunication or client business areas
o Experience in enterprise sized projects