Business Analyst Scrum Master - Microsoft DevOps

Scope of Services

The advanced business analyst is a member of a full lifecycle development team. They will be expected to work across multiple business units to perform business and detailed systems analysis activities and tasks. They will provide oversight for development team activities. They will work directly with subject matter experts (SME) and other stakeholders to ensure requirements are thoroughly documented, tested, and achieved. They will be involved, and work in concert with other team members, to analyze, design, implement, and test solutions.

Education

Bachelor's degree or master's degree in Business Administration, Communication, Information Systems, or other related field is required. Equivalent work experience may substitute for the educational requirement.

Experience

A minimum of 3 to 5 years of solid business/systems analysis experience and software development projects is required. Proficiency in Microsoft Office Suite, particularly Excel, Word, PowerPoint, required. Experience working with Microsoft DevOps is highly desired. Experience with Microsoft DevOps is highly desired. Knowledge of Rules 60GG-1 60GG-5, Florida Administrative Code, is highly desired. Certified Scrum Master (CSM) is highly desired. Experience with directing and managing project resources is highly desired. Experience with configuration and customization of Commercial-Off-The-Shelf (COTS) products, is highly desired. Experience with data migration is highly desired. Knowledge of change and release management is highly desired. Preference will be given to candidates with knowledge of customer systems and applications. Experience working with Microsoft Power BI is highly desired.

Primary Job Duties/ Tasks

The activities the candidate will be tasked with include, but are not limited to the following:

Research and understand the customer's business processes and their inter-relationships. Research and understand the customer's Identity Administration and Governance Platform. Facilitate joint analysis workshops with the business units. Gather and document business and technical requirements. Coordinate and lead the activities of the development team. . Collaborate with the technical and functional teams to develop technical specifications and other documents in support of the Identity Administration and Governance solution. Coordinate data migration and development teams. Create detailed use cases, business rules, and requirements. Develop Test Plans and Test Cases. Coordinate and oversee the User Acceptance Testing and Regression Testing. Track bugs and backlog items using Microsoft DevOps. Provide daily updates to the Project Management Team. Perform oversight reviews of deliverables for compliance with department standards.

Job Specific Knowledge, Skills, and Abilities (KSAs)

The submitted candidate must be able to apply specific knowledge, skills, and abilities in the following areas:

Business Analysis: Ability to perform detailed research, business analysis, as-is and to-be analysis, process modeling. Use of software tools is required and include, but are not limited to, MS Word, MS PowerPoint, MS Excel, and SmartDraw. System Analysis & Design: Ability to perform System Analysis & Design using a variety of modeling methodologies and techniques. Facilitation: Ability to expertly facilitate workshops and meetings with stakeholders. Technical Understanding: Technical knowledge and understanding of IT infrastructure and software development practices and techniques. Project Management: Knowledge of State of Florida Project Management Rule 60GG-1. Ability to apply principles and techniques in the Project Management Body of Knowledge (PMBOK).

Additional:

Advanced skills with Microsoft products: SharePoint, Teams, Word, Excel, PowerPoint, Power BI, and Project. Ability to relate to stakeholders' needs, document their requirements, and perform duties in the absence of staff. Ability to receive and give constructive criticism and maintain effective work relationships with others. Ability to adjust to changing demands in a dynamic environment with diverse work assignments.

General Knowledge Skills and Abilities (KSAs):

The submitted candidate must be able to apply common knowledge, skills, and abilities in the following areas:

1. Initiative: Must be able to comprehend assignments, organize workload, and meet deadlines with little direction. Must be able to monitor and analyze situations to determine the next step.
2. Communication: Can clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings (i.e., project team meetings, management presentations, etc.). Must have the ability to effectively listen and process information provided by others.
3. Customer Service: Works well with clients and customers (i.e., business office, public, or other agencies). Able to assess the needs of the customer, provide information or assistance to satisfy expectations or resolve a problem.
4. Decision Making: Makes sound, well-informed, and objective decisions utilizing critical thinking skills and analysis.
5. Flexibility: is open to change, new processes (or process improvement), and new information. Can adapt in response to new information, changing conditions, or unexpected obstacles. Ability to receive and give constructive criticism and maintain effective work relationships with others.
6. Interpersonal: Shows friendliness, courtesy, understanding, and politeness to others
7. Leadership: Motivates, encourages, and challenges others. Can adapt leadership styles in a variety of situations.
8. Problem Solving: Able to identify, evaluate, and use sound judgement to generate and evaluate alternative actions, and make recommendations as accordingly.
9. Team Building: Encourages, inspires, and guides others toward accomplishing the common goal as an equal member of the team.
10. Quality Assurance: Knowledge of the ideologies, techniques and tools for quality assurance and control. The ability to put the ideologies, techniques, and tools into practice.