Business Analyst
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Job Description
Ability to set and manage expectations for a group of teammates
Own quality database maintenance and development
Lead efforts to develop innovative business models and analyses to support multiple, large projects
ADM monthly review
TCE and VOC action plan reporting
Feed into senior management scorecards and dashboards
Change management (to be developed with Charisma implementation)
Develop, monitor and report on key deployment and delivery metrics and communications to impacted teams and senior leadership
Working with Individual Client Solutions Leads and Directors, will review and maintain mid and long range capacity plans that accurately forecast participant demand and staffing requirements
Partners with vertical leads in setting hiring targets by location
Employment Type
Full Time
