BUSINESS ANALYST
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Job Description
Job Title: Business Analyst
Location: D n Laoghaire Co Dublin Hybrid (2 days Onsite/week)
Contract / Permanent: FTC 12 Months With further extension.
Start date: 4th June 2024
Role:
Nature of the Services Required comprehensive description of the Client s requirements.
CLIENT Operating Environment:
CLIENT operates a virtualised Microsoft HyperV clustered environment with Azure Windows Servers 2016/22 Microsoft 365 and Windows 10.
CLIENT operates a cloud first IT strategy with most applications hosted online. Data is primarily stored on Azure SharePoint OneDrive and TEAMS with disaster recovery capacity on servers. Some applications and legacy and backup data are hosted on servers.
For Solution development in response to Business needs the initial preference is to develop solutions inhouse via Microsoft platform development. If required functionality is unavailable or if mandated by a 3rd Party authority SaaS solutions are considered.
Warehoused on the Microsoft Dataverse CLIENT inhouse solutions include Microsoft Dynamics CRM Sales & Marketing Customer Voice PowerApps with workflows and integration into other Microsoft 365 applications.
Fortinet technology is deployed for firewall security devices corporate and guest wifi.
Telecoms is provided via MS TEAMs with some CLIENT issued mobile phones (iOS) managed via InTune.
Home users access the CLIENT network via a VPN secured via Fortinet.
All ICT infrastructure is owned by CLIENT and is the responsibility of the ICT Department. No infrastructure can be purchased or connected to the CLIENT ICT network without the specific approval of the ICT Manager.
CLIENT Business analyst in part of the CLIENT ICT solutions development team which includes a Solutions development manager and a business intelligence analyst and works closely with CLIENT business unit solution projects.
Business Analyst Key Activities:
Liaise with CLIENT stakeholders to develop business functional and nonfunctional requirements document for development of IT solutions to improve business processes systems and services to enhance efficiency effectiveness and service delivery.
Work closely with CLIENT ICT team and business partners to design and implement change management strategies and activities to ensure ICT changes are smoothly adopted and integrated within CLIENT.
Create process flow diagrams to visually represent business processes workflows and system interactions for existing and new processes and solutions.
Development and maintenance of project documentation including test plans pilot and signoff documents risk assessments training materials and other change management activities.
Experience Level Required: It is a mandatory requirement that the Resource proposed has.
The equivalent of 13 years experience with a progressive increase in responsibility
Degree level qualification in a related field e.g. Information technology Computer Science
Key Deliverable:
The following nonexhaustive list of Key Deliverables are applicable to this Role.
Liaise with CLIENT stakeholders to develop business functional and nonfunctional requirements document for development of IT solutions to improve business processes systems and services to enhance efficiency effectiveness and service delivery.
Work closely with CLIENT ICT team and business partners to design and implement change management strategies and activities to ensure ICT changes are smoothly adopted and integrated within CLIENT.
Create process flow diagrams to visually represent business processes workflows and system interactions for existing and new processes and solutions.
Development and maintenance of project documentation including test plans pilot and signoff documents risk assessments training materials and other change management activities.
Requirements
Key Experience/Competencies/Skillsets:
The following Experience/Competencies/Skillsets are applicable to this Role.
1. Experience of business requirements gathering activities including interviews workshops and surveys to elicit document and analyse detailed business requirements.
2. Experience of analysing and documenting existing business processes workflows and procedures.
3. Experience of implementation of business analyst activities throughout the life cycle of solution development.
4. Experience of how you ensure that any solutions developed are risk assessed and compliant with security and privacy regulations and organisational compliance.
Within the responses to the above experience s requests please reference the following.
Experience:
Experience with business requirements gathering activities including interview workshops and surveys to elicit document and analyse detailed business requirements.
Experience in analysing and documenting existing business processes workflows and procedures.
Experience of implementation of business analyst activities throughout the life cycle of solution development. E.g. process analysis solution documentation testing and quality assurance change management
Competencies:
Ability to engage and build strong relationships with diverse stakeholders and bridge the gap between business needs and IT solutions.
Strong analytical and problemsolving skills.
Excellent written and verbal communication skills to convey technical information to nontechnical stakeholders.
Effective time management and prioritisation to meeting project deadlines and delivery high quality solutions.
Skillsets:
Skilled in creating process maps workflow diagrams and business models to visualise and improve existing processes and document IT solutions.
Familiarity with IT systems and software development methodologies.
Proficient in creating clear and comprehensive documentation.
Project management skills to define project scopes and support IT solutions team in delivery of timely quality business solutions.
Understanding of cybersecurity and data governance practices and considerations to ensure compliance with regulations and protect sensitive data.
Knowledge of change management principles to facilitate smooth transitions when implementing new systems or reporting processes.
Ability to present findings recommendations and project updates to stakeholders.
Key Experience/Competencies/Skillsets: The following Experience/Competencies/Skillsets are applicable to this Role. 1. Experience of business requirements gathering activities including interviews, workshops, and surveys to elicit, document and analyse detailed business requirements. 2. Experience of analysing and documenting existing business processes, workflows, and procedures. 3. Experience of implementation of business analyst activities throughout the life cycle of solution development. 4. Experience of how you ensure that any solutions developed are risk assessed, and compliant with security and privacy regulations and organisational compliance. Within the responses to the above experience s requests, please reference the following. Experience: Experience with business requirements gathering activities including interview, workshops, and surveys to elicit, document and analyse detailed business requirements. Experience in analysing and documenting existing business processes, workflows, and procedures. Experience of implementation of business analyst activities throughout the life cycle of solution development. E.g. process analysis, solution documentation, testing and quality assurance, change management Competencies: Ability to engage and build strong relationships with diverse stakeholders and bridge the gap between business needs and IT solutions. Strong analytical and problem-solving skills. Excellent written and verbal communication skills, to convey technical information to non-technical stakeholders. Effective time management and prioritisation to meeting project deadlines and delivery high quality solutions. Skillsets: Skilled in creating process maps, workflow diagrams and business models to visualise and improve existing processes and document IT solutions. Familiarity with IT systems and software development methodologies. Proficient in creating clear and comprehensive documentation. Project management skills to define project scopes, and support IT solutions team in delivery of timely, quality business solutions. Understanding of cybersecurity and data governance practices and considerations to ensure compliance with regulations and protect sensitive data. Knowledge of change management principles to facilitate smooth transitions when implementing new systems or reporting processes. Ability to present findings, recommendations, and project updates to stakeholders.
Employment Type
Full Time
