The Branch Manager will be responsible for overseeing all aspects of branch operations including customer service sales staff management and compliance.
The successful candidate will lead a team of dedicated professionals to achieve branch targets and deliver exceptional service to customers.
Job Roles and Responsibilities:
- Lead and manage the daytoday operations of the branch ensuring efficient functioning and adherence to established processes and procedures.
- Drive business growth by achieving sales targets for various banking products and services including deposits loans insurance mutual funds and other thirdparty products.
- Develop and implement strategic plans to expand the branchs customer base and increase market share.
- Recruit train and motivate branch staff to deliver superior service and achieve performance targets.
- Conduct regular performance reviews provide feedback and coaching to staff members and address any performance issues in a timely manner.
- Monitor branch performance against key performance indicators (KPIs) and take corrective actions as necessary to ensure targets are met or exceeded.
- Ensure compliance with regulatory requirements and internal policies.
- Build and maintain relationships with customers and stakeholders.
Qualification and Criteria:
- Bachelors degree in Business Administration Finance or related field or Masters degree preferred.
- Minimum of 610 years of experience in retail banking with at least 23 years in a managerial or leadership role.
- Proven track record of achieving sales targets and driving business growth in a competitive environment.
- Strong leadership and people management skills with the ability to motivate and inspire a team.
- Excellent communication negotiation and interpersonal skills.
- Sound knowledge of banking products and services including retail lending deposits investments and insurance.
- Strong commitment to ethical conduct integrity and customer confidentiality.
Interview Process:
- Face to Face Interview with Cluster Head
- HR Round
For more information Kindly Contact Us:
Jaydip P HR Team
Phone/WhatsApp:
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