Billing Coordinator I

ROLE AND RESPONSIBILITIES
Invoicing of completed work orders utilizing company guidelines
Provide phone support during lunch hours and when shortly staffed
Communicate with district admin staff regarding incomplete work missing information
Maintain a production goal of 100 invoices per day
Assist codepartments with their work load as needed.
The use of proper telephone etiquette and customer service skills a must to ensure customer satisfaction.
Preserve a team atmosphere by using respect and courtesy in all contact with fellow team members.
Maintain a professional manner at all times with customers Franchise Owners technicians field offices team members and management.
Other duties as required
QUALIFICATIONS AND EDUCATION REQUIREMENTS
Invoicing experience
Excellent organizational skills and attention to detail
Service contract knowledge and ability to apply skills when processing invoices
Customer Service experience
PREFERRED SKILLS
Ability to type 75 WPM or higher
Candidate must be proficient in excel and Microsoft office.
Candidate must be capable of working in a busy and fast paced environment without difficulty
Solid time management skills and the ability to prioritize is a must
Candidate must be an effective team participant willing to support team players management team and other departments
Excellent communication skills a must
Ability to meet goals and work independently upon completion of training