Bilingual Customer S....
Bilingual Customer Service Representative Insurance - 100 Remote
Posted on :
23-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2657256
Bilingual Customer Service Representative (Insurance)
Are you looking for a stimulating and dynamic job Would you like to be part of a team that believes in your potential and part of a great company that will help you advance in your career This is the job for you! We are currently looking for a Bilingual Customer Service Representative for one of our clients in the insurance industry.
What is in it for you:
Hourly salary of $24.34.
12month contract.
Fulltime: 40 hours per week.
Weekday schedule: rotating shifts between 8 am and 8 pm.
Join a passionate and inclusive team of professionals.
Responsibilities:
Provide excellent customer service to both internal and external clients.
Communicate effectively with plan members and plan sponsors in a calm and professional manner.
Access relevant information from various Manulife systems.
Research and resolve inquiries within specified timelines.
Handle sensitive issues to ensure customer satisfaction and maintain confidentiality of private personal information.
Provide technical support for online claims submission including password resets ID assistance and troubleshooting.
What you will need to succeed:
Postsecondary education
Previous experience in a customer service environment.
Customerfocused and solutionoriented.
Bilingual in English and French (oral and written).
Excellent communication skills (oral and written).
Strong interpersonal skills.
Capacity to collaborate effectively within a team environment.
Strong attention to detail.
Proficient computer and keyboarding skills.
Wellorganized and capable of prioritizing work.
Ability to meet deadlines.
Why Recruit Action
Recruit Action (agency permit: AP2000003) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.
# MFCJP
Employment Type
Full Time
Key Skills
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