About Us

Since 2016 Patchwork Health has been on a mission to make truly flexible and sustainable working a reality for all healthcare staff. Their fully integrated workforce management solution helps optimise outcomes for organisations managers staff and patients alike. Built by a team of dedicated healthcare veterans and cocreated with the NHS their technology and services have been embraced by over 100 healthcare sites to date.

Patchwork offers a range of different solutions including temporary staff banks which enable organisations to source temporary staff from their own pool of approved workers; collaborative staff banks which help healthcare organisations team up with others in the same region to widen and share their temporary staffing pools; an innovative new rostering solution which enables more flexible sustainable staffing for permanent healthcare staff; and an Agency Manager which makes it easier for managers to select appropriate temporary staff from external agencies when necessary. Patchwork Insights also provides managers with comprehensive data oversight to monitor staffing trends shift fill rates and pay rate escalations and reliably plan ahead to prevent staffing gaps.

Patchwork Health has been recognised as HSJs 2022 Staffing Solution of the Year and have recently received the prestigious HSJ Partnership Award and the Spectators Economic Innovator of the Year Award.

The Role

Patchwork is seeking a Bids and Contracts Manager for our Revenue Team as we look to scale our operations and achieve new highs.

As part of Patchworks Revenue Team you will be responsible for overseeing bid and tender proposals and applications on behalf of Patchwork; as well supporting business cases framework liaison and contract management. You will also be producing high quality and compelling commercial documents and responses in order to maximise our win rate across all opportunities.

Key Responsibilities

• Bids and Tenders

  • Sourcing and responding to tenders; and managing bid processes in the most commercially successful way to win business.

  • Endtoend management from identifying the opportunity and initial information / screening requests (RFIs/RFPs) to completing and submitting final entries.

  • Striving for all bids and entries to be as successful as possible by meeting and exceeding quality standards on relevance validity and persuasiveness ensuring all submissions are compelling.

  • Project managing all internal stakeholders to provide information and documents in a timely manner encouraging responsiveness and a collective desire to win business.

  • Utilising all existing procurement portals and sources and creatively identifying new ways to locate opportunities.

• Framework Management

  • Overseeing all procurement frameworks that enable Patchwork to compliantly contract and win business with the NHS and similar clients; including understanding framework limits allowing us to compliantly contract (i.e. what the commercial terms and models are for each framework).

  • Leveraging existing frameworks and relationships to identify and unlock revenue opportunities.

  • Identifying new framework opportunities and managing framework renewals and applications.

  • Managing external relationships with framework providers and core NHS network providers to ensure external parties are informed on Patchworks product developments and new capabilities.

• Business Cases

  • Collaborating to write compelling business cases to support all sales opportunities in collaboration with the Sales Team.

• Contract Management

  • Overseeing a centralised contract repository.

  • Management maintenance and reporting on all commercial contracts.

  • Tracking contractual commitments agreed with existing clients.

  • Tracking renewal opportunities.

  • Identifying risks and opportunities raising to relevant internal stakeholders where appropriate.

• Client Information Requests

  • Owning the design development and maintenance of any information repositories to support other customer information requests supporting clientfacing teams (bids RFIs / RFPs SSQs DPIAs contract amendments etc.).

• Quality Standards

  • Producing commercially sensitive responses that are persuasive and compelling.

  • Ensuring all external deadlines are met.

  • Driving improvement of internal processes and output for all relevant client facing content.

  • Embracing AI to drive efficiency and scalability in finding and responding to opportunities.

  • Driving business awareness and high performance in responding to all commercial and contractual client information requests.

Requirements

Essential

• Demonstrable experience in bid writing bid and tender management.

• Knowledge and understanding of relevant bid portals and tender alert systems.

• Experience working with NHS or public sector procurement frameworks.

• Experience with business case methodologies e.g. Five Case Model.

• Commercial acumen and ability to convey business information in a compelling and lowrisk way that increases the likelihood of winning business.

• Ability to identify risks and opportunities associated with all bids and tenders contract management framework management and client requirements.

• Demonstrable ability to comprehend questions and translate these for internal stakeholders in order to meet client expectations in responses.

• Ability to engage and build rapport with internal and external stakeholders and decision makers.

• Tech savvy and adaptable to new technologies and systems with a good understanding of good data hygiene; familiarity with portals CRM systems.

• Eagerness to work with multiple people and be a selfstarter.

• Prideful in attention to detail.

• Ability and passion to work in a fastpaced scaleup team environment.

Nice to Have

• Experience in a tech startup/scaleup.

• Experience or knowledge of the NHS healthcare or healthtech industry.

• Experience or knowledge of workforce applications.

• Experience with SaaS products to support bid productivity.

Benefits Perks & Remuneration

Salary: 60000 per annum

• Hybrid and flexible workplace
• Cycle Scheme
• Tech Loan Scheme
• EMI Share Options
• Perkbox Perkbox Medical
• Coaching via More Happi
• Employee Assistance Programme (Health Assured)
• Personal Learning & Development Budget
• Flexible income options via Wagestream
• Dog friendly London Hub
• Vibrant and fun London Hub with unlimited refreshments & games
• Access to coworking spaces across the UK

The Small Print

We are unable to provide individual feedback on each application. If you have not heard from us within two weeks you have not been selected for an interview. We pledge to always provide feedback to applicants who interview with us.

Patchwork is an inclusive employer and is committed to not only meeting legal requirements and standards but our own diversity equality and inclusivity policies and pledges throughout all stages of the employee lifecycle. For more information on our pledges and policies please refer to our website or reach out to Patchworks Talent Team.