Barista - Mohali F-Cafe

1. Preparing Beverages: Skillfully prepare and serve a variety of coffee and tea beverages according to established recipes and customer preferences.
2. Customer Service: Provide excellent customer service by taking orders answering questions and offering recommendations on beverages and food items.
3. Espresso Machine Operation: Operate and maintain espresso machines grinders and other coffeemaking equipment to ensure the quality of beverages.
4. Cash Handling: Handle cash transactions and operate the pointofsale (POS) system accurately. Process payments and provide change to customers.
5. Maintaining Cleanliness: Keep the coffee preparation area equipment and dining area clean and wellmaintained. Follow health and safety guidelines.
6. Stocking and Inventory: Monitor and restock coffee beans syrups and other supplies as needed. Keep track of inventory levels and report shortages.
7. Menu Knowledge: Have a thorough understanding of the menu including different coffee blends brewing methods and specialty drinks. Be able to explain menu items to customers.
8. Team Collaboration: Work collaboratively with other team members such as kitchen staff and servers to ensure efficient and smooth operations.
9. Upselling: Suggest and promote additional items such as pastries snacks or specialty drinks to enhance the customer experience and increase sales.
10. Adherence to Policies: Follow company policies procedures and standards for quality and service. Adhere to health and safety regulations.

1. Customer Service Skills: Excellent interpersonal and communication skills to provide friendly and efficient customer service.
2. Attention to Detail: Ability to pay attention to details especially in preparing beverages to meet quality standards.
3. Stamina: Physical stamina to stand for long periods lift and carry supplies and work in a fastpaced environment.
4. Multitasking: Ability to handle multiple orders simultaneously and prioritize tasks in a busy setting.
5. Knowledge of Coffee: Basic knowledge of different coffee types brewing methods and flavor profiles.
6. Team Player: Ability to work well as part of a team and collaborate with colleagues.
7. Flexibility: Willingness to work flexible hours including weekends and holidays.
8. Previous Experience: While not always required previous experience as a barista or in the food and beverage industry can be an asset.

coffee,customer,customer service,brewing,espresso,skills,other