Bar And Beverage Supervisor

Responsibilities

Activities

Operations

People management

Customer

Administration

Others

• Be financially accountable for revenue on particular shift for designated outlets.

• Coordinates financial progress and plays an active role in rostering staff and monitoring labor costs cost of sales and other expenses with the Assistant F&B Manager / Beverage Manager

• Initiating suitable incentive schemes to increase revenue and control other expenses.

• Monthly stock takes completed in an accurate and timely manner.

• Ensure adequate staffing levels are maintained by following accurate time and rostering procedures and that staff are allocated to areas by job classification and skill.

• Achieve productivity by maximizing the use of team synergies.

• Liaise with entire Food & Beverage Team in providing assistance with any issues and encouraging high performance by being a supportive role model.

• Conduct absenteeism conduct and counselling sessions with employees as necessary in liaison with the Assistant F&B Manager / Beverage Manager Recruitment

• Show concern for dignity selfesteem welfare and contributions of all employees while demanding performance

• Coach others to allow those who are able to take responsibility for tasks and outcomes.

• Identify customer requirements and expectations.

• Establish an environment that allows customer feedback to be disseminated to all levels of employees and incorporated into planning and operations.

• Seek feedback/gather information on customer service performance.

• Develop and share with all employees a vision for the enterprise.

• Treat internal partners as customers who seek to have their needs and expectations met or exceeded.

• Identify how performance decisions and actions will ultimately impact on customer satisfaction.

• Beverage cost must be monitor and update in a timely manner. Need to work closely with the purchasing team & cost control for any price movement.

• Daily inventory and monthly stock take must be in place with the cost control.

• Proper documentation of stock request purchase order intertransfer must be monitored and has proper documentation.

• Create and improve the beverage matrix for CFCM property.

• Create and follow thru all the beverage related events like bar takeover masterclass wine dinner & banquet VIP events etc. with the coordination with the outlets/restaurants incharge for beverage requirements.

• Monitor the slow & fastmoving beverage items and give suggestions for any improvements.

• Create a Bar & Beverage Program to all the staff for spirits wine & beverages items.

• Create promobrief preP&L & postmortem for any beverage related events.

• Adhere to all CFCM Company policies and procedures.

• Report accidents injuries and unsafe work conditions to supervisor.

• Perform other reasonable job duties as assigned by managers from time to time.

CHARACTERISTICS

REQUIRED

ESSENTIAL

PHYSICAL

Age Sex Health Presentation Speech Height/Build

25 years old and above

Neat and pleasant appearance

Articulate

Good Health

LANGUAGES

Oral and written fluency in English
Good understanding of local languages

QUALIFICATIONS/TRAINING

Degree in Hotel Management or Sales

Organizational skills

Analytical and detailoriented

Consistently highquality customerfocused orientation

Ability to interact on a professional level with management and clients

Time management skills attention to detail and ability to manage multiple tasks/clients required

Technical savvy

WORK EXPERIENCE

• Minimum 3 years as Bar or Beverage Supervisor with demonstrated proficiency and understanding of one or more functions related to the position.

• 2 years in similar capacity in an international class hotel or similar environment.

DISPOSITION

Proactive

Analytical

Enthusiastic

Proficient

Positive attitude

Team player

Customer oriented

OTHERS

Ability to work long hours

Computer knowledge

Beverage Knowledge

Remote Work :

No