Admissions Executive

The primary role of the Admissions Specialist is to ensure that the administrative formalities for student enrolment reenrolment and departure run smoothly.
This role handles multiple student applications simultaneously and at different points in their enrollment journey. This position requires process discipline and a keen eye for details and procedures.

The Admissions Specialists role is critical in ensuring that first impressions of the school are positive and that applications are processed following the schools timelines policies and practices.

RESPONSIBILITIES Administrative management of enrolment and reenrolment files:

• Manage student enrolment and reenrolment requests (verification and validation of required documents communication with parents for missing/additional documents)
  
• Manage admissions committees (monthly planning preparation information to families)
  
• Update the student database and create opportunities on the CRM tool (Salesforce)
  
• Ensure the request and followup of student passes
  
• Ensure the application and followup of MOE exemption requests for Singaporean students (Ministry of Education files)
  
• Ensure the validity of visas for all students
  
• Produce certificates upon request
  

• Manage student departures: tracking preparation mailing of files to families certificates of completion
  
• Update the student database
  
• Regular analysis of the departure survey
  

Internal and External Relationship Management:

• Be the central point of contact to onboard and welcome prospective and/or enrolling families (by phone and by appointment)
  
• Advise families regarding educational opportunities and options admission process and other requirements policies and procedures as appropriate.
  
• Perform campus visits in support of the Parent Relations Specialist
  
• Provide support for Open House (4 times/year) and Virtual Open House (4 times/year): welcome tours answers to Q&A etc.
  
• Attend internal and external events (trade fairs visits etc.)
  
• Liaise with the various IFS departments: pedagogical secretariats finance GAIN FLSCO French Passerelle IT and bookstores
  
• Discuss specific situations with the pedagogical leadership when necessary
  

Management of reporting related to its activity :

• Regularly report on student enrolment reenrollments and departures and the demographics of IFS
  
• Followup of dashboard
  
• Respond to various surveys (AEFE CPE)
  

• Ensure that information and forms on the website are up to date.
  
• Identify and follow up on improvements to be made to Eduka to facilitate the proper management of enrolment reenrolment and departures (participate in the testing of the tools)
  
• Participate in the management of ad hoc continuous improvement projects as requested by management
  

SKILLS ABILITY AND REQUIRED FORMATION

• Degree in secretarial administrative assistance or equivalent or experience in a similar position
  

• Proficiency in computer office software
  

• Knowledge of database management software (Eduka CRM) would be a plus
  

• Proficiency in French and English required
  

• Have a good sense of organisation
  

• Demonstrate a high level of rigour and have a keen eye for detail and respect for procedures
  

• Demonstrate autonomy
  

• Ability to listen and relate to people
  

• Ability to communicate with a focus on client servicing
  

• Ability to work in a team and especially in pairs
  

• Ability to be flexible
  

• Ability to manage stress during periods of increased activity (MarchJuly)
  

• Knowledge of the French education system is a plus
  

WORKING CONDITIONS

• Permanent contract based on full time 42 hours per week
  

• Remuneration according to the IFS salary scheme
  

• Eight weeks of annual leave during school holidays
  

• Medical insurance