Spectral Cnsultants is hiring for the role of Sdmission counsellor with one of the international chain of schools
Responsibilities
Fields incoming enquiries from prospective families collect and capture their data into the student management system effectively and accurately
Build effective supportive and professional relationships with families to promote Schools Amazing Learning and support prospective families in identifying their school choice options
Build effective supportive and professional relationships with internal and external stakeholders
Ensure all incoming enquiries from prospective families are attended promptly effectively and professionally according to protocols and best practices
Engage positively with prospective families while providing accurate and relevant information and guidance that will convert to appointments and ultimately enrolment in respective school of choice
Ensure all prospective families were provided with personalised followup that will promote positive experience and reschedule any missed appointments.
Requirements
Minimum 18 years experience in sales and/or customer service environment