Administrative Coordinator Customer Service
Pay rate: $18 $20
Job Designation
The Administrative Coordinator Customer Service under limited supervision provides receptionist/administrative support for the customer service team. Performs customer servicerelated administrative activities in support of business objectives.
Job Core Responsibilities
Receives reviews and enters customer purchase orders into the enterprise resource planning (ERP) system.
Creates quotations and Proforma invoices for customer repair orders.
Follow up with customers and internal departments for status an order processing.
Complete necessary trainings to maintain knowledge and skills required for job performance.
Other tasks as assigned which will typically include supporting the Customer Account Representatives
Regular consistent and punctual attendance is required. May need to work and additional hours as necessary.
Physical Requirements
Approximately 90% sitting and 10% standing/walking indoors.
Lift and carry up to 30 lbs.
Use head and neck in static position looking up/down and sidetoside.
Perform major hand grasping and fine finger manipulations using both hands.
Perform light lifting from floor table and shelf.
Push and pull carts or mobile tables loaded and unloaded.
Minimal: heavy lifting from floor or higher bending twisting climbing lifting arms above shoulders kneeling.
Minimal: exposure to excessive noise hazardous chemicals hazardous equipment uneven walking surfaces
Job Specifications
Education: A Secondary Certificate/High School Diploma or equivalent combination of relevant education and work experience that will allow successful performance of job expectations.
Certifications: Vocational training apprenticeships or the equivalent experience in related field
Years of Experience: 13 years of relevant experience
Skills:
Strong verbal and written communication skills.
Customer service oriented.
Organized detailoriented and ability to multitask.
Ability to follow detailed instructions in order to meet deadlines.
Punctual in attendance and in completing assigned work.
Understand the importance of confidential information.
Must be able to work under pressure manage multiple priorities and meet deadlines.
Display a positive attitude.
Selfstarter
Strong communication skills written and verbal.
Working knowledge of Microsoft Office applications with the ability to comfortably record and enter data into an Excel spreadsheet communicate via Outlook email create documents in Word and create/edit PowerPoint Presentations.
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