Administrative Assistant

Reporting to the Controller you will be responsible for all aspects of office coordination and administration ensuring that the company functions seamlessly all because this is second nature for you. Assisting with the administrative aspects of credit support and mortgage underwriting you will need to have a keen eye for detail and be able to manage your time flawlessly. You are someone who can easily balance professionalism and fun within the office as you will be the first point of contact for both clients and team members providing general information and support with questions or concerns. Your positive disposition and pride in a job well done is undeniable. If this sound likes a role that was customized just for you fantastic we can t wait to meet you!

Responsibilities:

• Responsible for all reception duties including inbound outbound calls and emails as well as routing calls to appropriate team members;
  
• Complete bank deposit runs as required;
  
• Assist with preparation of mortgage renewals and related documentation;
  
• Develop update and maintain mortgage records and reporting using internal mortgage administration software;
  
• Complete required credit checks and searches;
  
• Ensure required client documentation is received and processed in a timely manner;
  
• Assist with all aspects of regular reporting in various forms to shareholders;
  
• Maintain an inventory of office supplies and order as required;
  
• Support the workflow of the business by organizing schedules arranging appointments and overseeing client communications;
  
• Ensure accurate and complete record management;
  Other tasks and responsibilities as required.
  

Requirements

• Previous customer or client service experience is required;
  
• A degree diploma or certificate in a related field would be considered an asset;
  
• Proficient with multiline phone systems and able to manage a high volume of calls;
  
• Strong verbal and written communication skills;
  
• Ability to develop strong business relationships with coworkers and clients;
  
• Ability to collaborate with team members and assist with their ongoing needs;
  
• Extensive experience using MS Office programs (Excel Word Outlook);
  
• Ability to work effectively both independently and as part of a team;
  
• Ability to work on tight deadlines;
  
• Strong organizational and planning skills with the ability to prioritize;
  
• Previous light bookkeeping (AP/AR) experience is considered an asset.
  

We look forward to hearing from you and getting the conversation going.