Account Manager
Account Manager
Posted on :
24-01-2024
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
24-01-2024
Job Description
Req ID : 2484164
Account Manager
Location: Salt River Cape Town
Our client is an events agency offering full event production event logistics licensing hospitality conceptualization and destination management.
COMPANY POLICY
JOB DESCRIPTION
Sales
Trends
Analytical
Creative
Reporting
Company Events
Account / Client Management
Experiential Team Management
In the context of an events management company an accounts manager has a critical role in managing the financial aspects of the business. Their responsibilities involve various financial and administrative tasks to ensure the company's financial health and smooth operations. Here are the key roles and responsibilities of an accounts manager in an events management company:
Financial Management
Client Billing and Invoicing
Vendor Payments
Financial Analysis
Record Keeping
Financial Planning
Longterm Planning: Collaborate with the management team to develop financial strategies and
plans for the company's growth.
Policy Development:
Team Leadership and Training
Technology and Tools
Location: Salt River Cape Town
Our client is an events agency offering full event production event logistics licensing hospitality conceptualization and destination management.
COMPANY POLICY
- Maintain and improve on brand perception when called upon to do so in both private and professional capacity
- Interact with the company’s social media presence as often as required including reshares and post likes
- Answer all phone calls with the standard company greeting (landline and mobile)
- Do your best to improve on your colleague’s reputation in the industry
- Report any helpful or harmful knowledge relating to the company directly to the GM as quickly as possible
- Always dress appropriately for impromptu client meetings
- Always act in the best interest of the company and never deviate from the company’s core values and brand principles
- Take ownership and accountability for tasks roles and responsibilities assigned to you
- Manage team project workflow productivity & deadlines
- To upskill the team where applicable and possible at all times
- To monitor brand alignment projects and campaigns with & for the team
JOB DESCRIPTION
Sales
- Positively contribute towards the communications in the salestoevent process
- Actively contribute towards the company hitlist and pipeline with appropriate strategy
- Pair well with all/any team members on events/projects
- Providing meaningful feedback to the sales lead after every event/project
- Positively assist planning teams to best reach event success in every client touchpoint
- Visit events on a regular basis to ensure standard of execution is achieved
- Constantly upskill yourself with the intention of becoming the best in your field
- Continue to nurture maintain & grow your current client profiles & accounts
- Be available to collaborate with any team member on an event if called upon to do so
- Maintaining the schedules minimum margins required on projects and events unless specific
- Maintain & nurture your client list including frequent client check in's coffee meetings and emails
- Contribute to & assist other team members with their Client Accounts where necessary
- Actively try to grow your account portfolio
- Constantly seek opportunities for crossselling within key account clients additional departments /
- Always be well prepared for internal and external meetings
Trends
- Inspire each team member to achieve max innovation and positive disruption potential
- Manage & optimize each client facing proposal to the company’s standards and expectations
- Perform postmortem on all events with intention to always do better
- Finger on the pulse regarding current trends locally & globally
- Perform regular internal communication training and/or workshops to your team
Analytical
- Nurture growth strategies within your portfolio of clients
- Positively contribute and analyze what can drive revenue through client and/or marketing campaigns
- Be mindful of budget at all times
- Strive towards proactive real time responses
- Use data & analytics to pivot client strategies if necessary
- Track correct data on TMEtric for future reporting account departmental and self growth
Creative
- Produce & implement new ideas content campaigns & initiatives once approved
- Brainstorm creative ideas & collaborate with the team on projects and campaigns
- Shape brand alignment and ensure ongoing projects and comm's are brand appropriate
- Contribute to creative vision & cohesion (internal & external)
- Ensure visuals messaging design ideas are on point & brand aligned
- Pitch ideas & possible initiatives to EXCO / MANCO
Reporting
- Report on account growth sales / revenue for your key accounts
- Stay abreast of external influences that could directly or indirectly affect your clients or industries
- Create strategies / reports on key account clients planning schedules and anticipate their upcoming
Company Events
- Conduct regular site visits and client meetings to ensure smooth event and client services are
- Use mediums available to attract new sales (where possible) to hand over to the sales lead
- Provide meaningful feedback to the necessary teams post projects
- Coordinate events on a regular basis to ensure standard of execution is achieved
- Strong time management skills being able to quote within a 4 hour turnaround or 24hr turnaround
- Know & understand suppliers & the offerings as well as being able to negotiate rates
- Ensuring the company's payment terms are upheld & that clients settle their invoices before or by the date
- Manage your project team of staff giving full briefs
Account / Client Management
- Liaise with clients on all needs & wants of the event
- Being able to quote on all scales of events
- Building relationships with new & exciting clients & being able to maintain a working relationship
- Manage more than one client account event with multiple events per account
- Managed deadlines according to client expectation this means managing the execution of suppliers
- Must be able to understand the need of the client & be available 24/7 for the client support on all
- Ensure that quotes are within client budget
- Assist the client with vision of the event they would like to host & being able to think of the event
- Follow up with the clients on quotes to ensure the quotes are confirmed timeously
- Willing to travel with short notification for all account holding events
- Ensure that site visits are done when necessary before quoting
- Being able to communicate effectively with the logistics team & ensure that all details such as
- Coordinate suppliers handle client queries & troubleshoot on the day of the event to ensure that all
- Understand the client brand & advice according to the brand guidelines of the event and client
- Expectations
Experiential Team Management
- Manage the greater Experiential Team on a day to day basis
- Ensure that the Experiential Team is functioning at optimal level at all times during all events and/or
- Projects
In the context of an events management company an accounts manager has a critical role in managing the financial aspects of the business. Their responsibilities involve various financial and administrative tasks to ensure the company's financial health and smooth operations. Here are the key roles and responsibilities of an accounts manager in an events management company:
Financial Management
- Budgeting: Develop and manage event budgets ensuring expenses align with client expectations
- Cost Control: Monitor eventrelated expenses identify costsaving opportunities and implement
- strategies to maximize profitability.
Client Billing and Invoicing
- Prepare Invoices: Create and send invoices to clients for event planning and management services.
Vendor Payments
- Vendor Management: Coordinate payments to event vendors suppliers and subcontractors via the
- Negotiation: Negotiate favourable terms and pricing with vendors to control event costs in conjunction
Financial Analysis
- Financial Forecasting: Provide financial projections and forecasts to assist with event planning and
- Financial Analytics: Analyze financial data to identify trends and make recommendations for
Record Keeping
- Maintain Records: Keep organized financial records including receipts invoices and contracts.
- Document Management: Manage and archive financial documents in accordance with legal and
Financial Planning
Longterm Planning: Collaborate with the management team to develop financial strategies and
plans for the company's growth.
Policy Development:
- Financial Policies: Develop and maintain financial policies and procedures for the company.
Team Leadership and Training
- Supervision: If managing a team provide leadership and direction to junior staff
- Training: Ensure staff members are wellinformed about processes and policies.
Technology and Tools
- Software Utilization: Utilize accounting software and tools to streamline processes
Employment Type
Full Time
Key Skills
- Business Development
- Cement Plant
- Business Support
- Data Analysis
- ASP
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
