Account Director Digital Marketing from 2 April until 30 July

• Work as a member of the team managing effective direct marketing processes by applying agreed processes and procedures
  
• Timeous & effective complaints management
  
• Escalate appropriately
  
• Develops indepth understanding of Clients B2C and B2B business
  
• Delivers against key account plan deliverables build and maintain effective working relationships with others client & agency to deliver effective client service
  
• Indepth and uptodate knowledge of the clients business including competitive activity local and global industry and consumer trends
  
• Leads meetings & delivers presentations
  
• Contributes to integrated platforms strategy development
  
• process manages participates and implements strategy
  
• Manages business and competitor research process (when required)
  
• Manages direct marketing development process writes direct marketing briefs & briefs strategists project managers and
  
• creatives
  
• Directs overall client admin and communication eg call reports weekly status project status
  
• Identify information analyse evaluate & interpret for inclusion into strategy/briefs
  
• Ensure cost effective service delivery & therefore build Agency revenue
  
• Identify proactive opportunities with future financial rewards
  
• Manages Financials into a) presentation of key CE s/budgets to
  
• Client b) budgets & billings d) Monthly Financial reporting
  
• Superior use of Excel in financial management
  
• Financial management of internal and external revenues is a key requirement
  
• Contribute by effecting innovation that builds a positive agency culture and actively foster or participate in fostering a positive
  
• work environment
  

• Account profitability and revenue targets are achieved
  
• Delivery against KPIs
  
• Efficient team delivery
  
• Effective & innovative content delivery
  
• Overall efficient Account admin
  
• A brand ambassador for the Agency
  

Requirements