Account Director Client Services

p dirltr pp dirltrbrstrongWho are westrongpp dirltrWe are the originators of influencer marketingpp dirltrInfluencer is an agency built at the intersection of creativity data and technology with a unique people power & platform power approachpp dirltrFrom big brand launches to shifting perceptions and from riding fast trends to driving footfall Influencer builds ideas with impact to deliver outcomes that drive your business forward via an unmatched client experiencepp dirltrCampaigns are underpinned by Influencers gamechanging proprietary technologies which are supercharged by official partnerships and data integrations with the worlds leading social platforms for realtime and accurate reporting Influencer is an Official Global Marketing Partner of both TikTok and Metapp dirltrWe believe the more tangible scaled outcomes that creators produce drive impact beyond just likes and impressions Influencer is championing the True Human Influence movement on a mission for creator campaigns to be judged in the same way as other media activations underpinned by measurement partners such as ThisThat Neilsen and Relative Insightpp dirltrFounded by OG YouTube creator Caspar Lee & entrepreneur Ben Jeffries Influencer has been helping brands navigate the everevolving influencer marketing landscape since In that time they have developed valuable knowledge experience and technology that have enabled them to deliver thousands of campaigns for hundreds of brands in markets across the world Today Influencer has a team of of the best talent in the industry working across Europe North America and the Middle East From Google to CocaCola from Amazon to Microsoft and from TikTok to Meta they work with companies brands and agencies across every vertical building meaningful relationships between brands creators and their audiencespp dirltrbrpp dirltrstrongDescriptionstrongpp dirltrAs an Account Director you will work within the Client Services team supporting The Group Director of Client Service This role is tasked with overseeing and executing brand campaigns in post sale by delivering best in class client servicepp dirltrKey Responsibilitiespulli dirltrp dirltrOversee campaign execution in its entirety for specific campaignsplili dirltrp dirltrManage a team of client service individuals who support you on campaign executionplili dirltrp dirltrTake ownership accounts in post sale to help drive consistent upsales and repeat business for the sales teamplili dirltrp dirltrSupport on pitches for key clients you previously serviced on other projects to pull indicative creators and provide feedback and knowledge where applicable plili dirltrp dirltrManaging & working collaboratively to support new business opportunitiesplili dirltrp dirltrAchieving and exceeding monthly KPI targetsplili dirltrp dirltrBe an expert at budget management forecast and track project costs and update clients on spendingsplili dirltrp dirltrAbility to lead on creating Post Campaign Reports & presenting to the clientplili dirltrp dirltrAn exceptional performer and highly organized & effective leader focused on continuously improving client service and delivery for high impact resultspliulp dirltrbrpp dirltrstrongRequirementsstrongpulli dirltrp dirltr years working in an agency or brand within client services influencer marketing advertising social media andor creative plili dirltrp dirltr years management experienceplili dirltrp dirltrExperience in account management creator management measurement paid media and working within a revenue organizationplili dirltrp dirltrExperience in delivering PCAsplili dirltrp dirltrExperience with designing decks is a plili dirltrp dirltrExperience in reviewing legal agreements with creators and brands with an understanding of usage and payment termsplili dirltrp dirltrExperience in revenue recognition systems and processesplili dirltrp dirltrExperience and knowledge of CRM tools such as Hubspot and Salesforceplili dirltrp dirltrYou are commercially aware organized confident and communicate exceptionally wellbr pliulp dirltrstrong(some of our) Benefits & Perksstrongppbrpulli dirltrp dirltrk Plan (eligible after your first days of employment)plili dirltrp dirltrMedical Dental & Vision plans providedplili dirltrp dirltrCareer Framework approach to leveling to ensure our compensation and progression is competitiveplili dirltrp dirltr days of Paid Time Off ( Bank Holidays which can be flexed to your needs)plili dirltrp dirltrOffice first hybrid approach with days in our NY HQ (Flatiron)plili dirltrp dirltrYearly tenure celebrationsplili dirltrp dirltrCompany wide offsites seasonal celebrations and eventspliulpbrbrpp dirltrAt Influencer were committed to cultivating an environment that promotes diversity equity and inclusion We promote DEI in our workplace and are a global community who believe our unique qualities should be celebrated We want everyone at Influencer to bring their authentic selves to work everyday irrespective of age disability (including hidden disabilities) gender gender identity or gender reassignment marriage and civil partnership pregnancy and maternity race religion or belief or sexual orientation Diversity Equity & Inclusion is embedded into everything we do at Influencer and is a part of our culture All we ask is that you have a passion for Influencer Marketing and a desire to be a part of one of the fastest growing companies within this exciting industrypp dirltrbrpp dirltr brbrbrpppulul